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About the Role
The Housekeeping Room Inspector ensures that guest rooms and public areas meet established cleanliness and quality standards. You will inspect the work of room attendants, provide feedback and training, and assist with housekeeping duties as needed. This role is vital in ensuring our guests experience the exceptional level of cleanliness that they expect from Holiday Inn Express & Suites.
Responsibilities
- Inspect guest rooms, hallways, and public areas for cleanliness, proper stocking of supplies, and overall presentation.
- Ensure compliance with brand standards, hotel policies, and health/safety regulations.
- Provide coaching, feedback, and support to housekeeping staff to maintain performance and quality standards.
- Communicate maintenance issues and coordinate with the maintenance department to resolve them promptly.
- Report occupancy status to management and assist with room assignment coordination.
- Assist with housekeeping duties, including room cleaning, when necessary.
- Maintain accurate inspection records and assist with inventory control.
- Foster a positive and team-oriented work environment.
Requirements
- High school diploma or equivalent required.
- Previous experience in housekeeping, preferably in a hotel setting.
- Supervisory or inspector experience is a plus.
- Strong attention to detail and commitment to cleanliness.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Must be able to walk, stand, bend, and lift up to 30 lbs for extended periods.
- Flexible availability, including weekends and holidays.
Skills
- Attention to detail
- Cleanliness
- Communication
- Interpersonal skills
- Teamwork
Location
- 400 Old Loudon Rd, Latham, NY 12110
Work Type
- Full-time
Experience Level
- Previous experience in housekeeping
- Supervisory or inspector experience is a plus
Education Level
- High school diploma or equivalent
Salary/Compensations
- $17.00 - $19.00 per hour
Benefits
- 401(k) matching
- Dental insurance
- Vision insurance
- Health insurance
- Paid time off
- Paid training
- Company Discounts
- Aflac supplemental benefits and Guardian life insurance
- FREE telemedicine to eligible associates.
About the Company
- At Holiday Inn Express & Suites, we pride ourselves on delivering a clean, comfortable, and welcoming environment for every guest, every time. As part of the IHG family of hotels, we uphold the highest standards of hospitality and service.