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About the Role
You'll be joining the Product team at Hive, working at the heart of our fulfillment-facing platform. You'll collaborate daily with Engineering and Design, and work closely with our Fulfillment, Growth and Customer Success teams to ensure the fulfillment experience reflects the needs of the brands we work with. You'll report into the Head of Product and play a key role in shaping how merchants onboard, operate, and grow with Hive.
Responsibilities
- Own the roadmap for our fulfillment-facing platform: covering integrations, operational tooling, onboarding, analytics and drive it from strategy through to execution.
- Partner with fulfillment and operations teams to identify friction points and translate their needs into product improvements that scale.
- Define success metrics for your area and track them relentlessly: from activation to adoption and eventually merchant satisfaction.
- Work closely with our Customer Support team to identify recurring merchant pain points and turn them into a continuous feedback loop that drives product improvements.
- Drive innovation in product and features that aid innovation and efficiency in FCs.
Requirements
- 5+ years work experience
- 3+ years in product management
- Background in end customer facing products
- B2B SaaS, e-commerce, logistics, or marketplace platforms is a nice to have.
- Comfortable with ambiguity
- Bias for action
- Operate from a customer first mindset
- Can make good decisions without waiting for perfect information
- Bring structure where there isn't any
- Strong communicator who can rally multiple stakeholders around a shared direction
- Customer empathy
- Can give and receive direct feedback
- English fluent
Skills
- Translating data and user feedback to product features
- Roadmap ownership
- Data-driven prioritization
- Working with APIs and integrations
- Defining and tracking product metrics
Location
- Berlin
- Paris
- Milan
- Madrid
- London
- Amsterdam
Work Type
- Full-time
Experience Level
- 5+ years work experience
- 3+ years in product management
Salary/Compensations
- €77,400 - €100,900
Benefits
- 30 vacation days a year
- Paid 20-day sabbatical every three years
- Equity incentive plan (EIP) for all full-time team members
- MacBook (or laptop of your choice) plus accessories
- €46/month productivity budget
- Free lunch once per week at the Berlin office
- Daily 50% subsidy on lunch by ChefCoco
- Free drinks and snacks
- €20/month Urban Sports Club subsidy
- Flexible working hours
- Internal training led by Hive experts
- Regular team events (€30/person/month budget)
- Company-wide multi-day offsites
- Partner discounts on Raus stays
- Partner discounts on gym platforms
- Partner discounts on a corporate benefits portal
About the Company
- Hive is redefining commerce operations in a €200B+ market.
- We already reach tens of millions of consumers a year and power 600+ independent brands, and we're just getting started.
- We're revolutionizing e-commerce operations.
- At Hive, we empower brands to excel in the digital commerce era through our innovative operations platform.
- By combining cutting-edge technology with a curated network of top-tier operations partners, we deliver measurable results.
- Our comprehensive platform streamlines the entire operational chain through a single, intuitive interface.
- Since our founding in 2020, we've rapidly grown to become one of Europe's leading operations platform, partnering with hundreds of innovative brands.
- With strategic locations in Berlin, Paris, Milan, Madrid, London, and Amsterdam.
- Backed by prestigious investors including Tiger Global, Earlybird, and Picus Capital, we're scaling our impact across Europe.
Equal Opportunity
- Diversity and inclusion are core to our success.
- We actively cultivate an environment where every team member, regardless of background, can thrive.
- We welcome talent from all walks of life, regardless of religion, ethnicity, nationality, gender, sexual orientation, age, marital status, or disability.
- At Hive, authenticity and professional growth go hand in hand.