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About the Role
CLEAR is seeking a Platform Engineer to join the Hardware Operations and Platform Engineering team. This role operates at the intersection of Site Reliability Engineering and Embedded Systems Integration, focusing on architecting and maintaining the software layer for thousands of Linux-based kiosks. The goal is to ensure these systems remain secure, reliable, and always available, effectively managing a distributed server fleet at the edge.
Responsibilities
- Architect and implement OS-level watchdogs, process monitors, and self-healing mechanisms for automatic device recovery.
- Manage and enhance the OTA update framework for safe, atomic updates with A/B partition swapping and automated rollback.
- Develop and maintain Python-based services for interaction with connected peripherals via vendor SDKs and serial interfaces.
- Own and maintain the custom Linux image, managing systemd units, udev rules, and security policies.
- Build lightweight monitoring agents to stream logs, metrics, and telemetry to centralized observability systems.
- Collaborate with software, SRE, and field operations teams to identify pain points and develop scalable solutions.
Requirements
- 3+ years of hands-on experience administering embedded Linux systems.
- Strong proficiency in Python for system automation, service orchestration, and hardware communication.
- Familiarity with A/B update mechanisms (RAUC, Mender, SWUpdate, or custom partition-switching logic).
- Experience in serial communications (UART, RS-232, USB-serial) and SDK-based hardware integration.
- Deep knowledge of service dependencies, timers, and watchdog configuration.
- Familiarity with network observability and remote device management at fleet scale.
- Commitment to operational excellence, focused on designing for resilience, testability, and safe rollback.
- Collaborative, pragmatic, and curious demeanor.
Skills
- Embedded Linux administration
- Python
- System automation
- Service orchestration
- Hardware communication
- A/B update mechanisms
- Serial communications (UART, RS-232, USB-serial)
- SDK integration
- Service dependencies
- Timers
- Watchdog configuration
- Network observability
- Remote device management
- Resilience
- Testability
- Safe rollback
Location
- Onsite
Work Type
- Full-time
Experience Level
- 3+ years
Salary/Compensations
- $90,000 – $135,000
Benefits
- Comprehensive healthcare plans
- Family-building benefits (fertility and adoption/surrogacy support)
- Flexible time off
- Annual wellness stipend
- Free OneMedical memberships for you and your dependents
- CLEAR Plus membership
- 401(k) retirement plan with employer match
- New hire equity package (Restricted Stock Units)
- Refresh equity grants
- Catered lunches
- Stocked kitchens
About the Company
- CLEAR is building THE secure identity company of the future, making experiences safer and easier—physically and digitally.
- CLEAR's secure identity platform has over 43 million Members and a growing network of partners worldwide.
- The company's kiosks and connected devices form the backbone of the member experience, transforming how people live, work, and travel.
Equal Opportunity
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
- CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs.
- We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.