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About the Role
A Client Care Specialist 2 contributes to AHF by presenting a friendly, helpful face to members seeking HIV testing and prevention services, STI screenings, and treatment in our Wellness Clinics/Programs. This hybrid role provides courteous, confidential, and professional support to members within wellness programs, enhancing the reputation of AHF by embodying our commitment to excellence in patient care, patient retention, operational efficiency, and adaptability.
Responsibilities
- Collecting medical histories
- Managing tests/screenings
- Recording vitals
- Addressing health complaints
- Facilitating patient registration
- Appointment management
- Electronic chart creation
- Data documentation, including referrals and reports
- Venipuncture
- Sample collection, including blood and other specimens
- Preparing specimens for laboratory analysis
Requirements
- A valid phlebotomy license or medical assistant certificate is necessary
Skills
- Phlebotomy
- Medical assisting
- Venipuncture
- Sample collection
- Data documentation
- Patient care
- Patient retention
- Operational efficiency
- Adaptability
Location
- Remote
- Onsite
Work Type
- Hybrid
- Full-time
Experience Level
- Entry Level
Education Level
- High School Diploma or GED
Benefits
- Comprehensive benefits to enhance employee physical, financial, spiritual and professional health
About the Company
- Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation.
- Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay.
- Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.
- AHF has a collaborative organizational structure where staff are accountable to multiple leaders.
- AHF's core values are: Patient-Centered, Value Employees, Respect for Diversity, Nimble, Fight for What's Right.