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About the Role
The Vendor Program Strategy Director (VPSD) acts as the Business Partner for all vendor activities with the Clinical Operational Program Head (COPH). The VPSD, in collaboration with the COPH, Portfolio Innovation Director (PID), the ERMT and Procurement defines the program vendor strategy end-to-end. The VPSD is accountable at program level for the vendor delivery across the clinical study lifecycle from study start-up, recruitment, maintenance and closeout in accordance with GCP, ICH, SOP’s, and regulations.
Responsibilities
- End-to-end accountability for all supplier related activities at a program level across GDD Portfolio
- Manages a program view of supplier performance relative to the defined strategy
- Defines and aligns program strategies in close collaboration with Alliance Lead, ERMT, PID and Procurement
- Reviews geographic scope of global vendors and drives local vendor service delivery discussions with country representatives in case of gaps
- Understands upcoming portfolio demand within Program through COPH role and pushes information to Vendor organization
- Understands and translates new service needs, in advance, and engages with Vendor Alliance Lead for vendors to be identified, qualified, and contracted to support future Programs/Trials
- Enables early engagement with suppliers during protocol development & feasibility stage
- Accountable for vendor program level productivity relative to defined strategy
- Manages and oversees productivity targets per defined objectives
- Manage escalated program level issues not resolved at operational level
- Accountable for vendor program strategies and implementation of vendor program strategies within defined budgets
Requirements
- Advanced degree in science or business with equivalent experience
- 10+ years relevant industry experience, including expertise in clinical operations leadership of multidisciplinary teams, experience management outsourced trial activities at an operational and strategic level
- Demonstrated executive leadership in developing and managing external and internal strategic relationships
- Experience with clinical processes and associated supplier services, with excellent understanding of trial management, trial monitoring and overall integration of clinical data system and processes
- Strong technical and problem solving skills
- Excellent understanding of clinical trial methodology, GCP and medical terminology
- Excellent understanding of clinical development, quality & regulatory standards and policies relevant to defined services
- Provide thought-leading insights to the competitive environment and internal partner interfaces
- Outstanding skills to facilitate/optimize contribution of team members as individuals and members of cohesive team
- Excellent interpersonal and communication skills, able to naturally bridge scientific and business participants
- Track record in enabling effective international collaboration
- Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Skills
- Project and programme management
- Building high-performing teams
- Delivering results
- Clinical operations leadership
- Multidisciplinary team leadership
- Outsourced trial activities management
- External and internal strategic relationship management
- Clinical processes
- Supplier services
- Trial management
- Trial monitoring
- Clinical data system and process integration
- Technical skills
- Problem solving skills
- Clinical trial methodology
- GCP
- Medical terminology
- Clinical development
- Quality & regulatory standards and policies
- Thought leadership
- Facilitation skills
- Team optimization
- Interpersonal skills
- Communication skills
- International collaboration
Experience Level
- 10+ years relevant industry experience
Education Level
- Advanced degree in science or business with equivalent experience
Benefits
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
About the Company
- At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.
- As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.
Equal Opportunity
- ICON is an equal opportunity employer.
- We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
- If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.