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About the Role
HarperCollins is seeking a Sales Support Coordinator to join the Sales team, supporting the independent and wholesale business. This role works closely with management, sales colleagues, and retail marketing teams to maximize title exposure and sales. The ideal candidate has a passion for books, strong communication and organizational skills, and an understanding of the publishing landscape. This position offers direct exposure to the independent and wholesale channels and a potential pathway into sales.
Responsibilities
- Prepare sales call buy reports, comp title research, weekly sales reports, preview presentations, and hot title/stock reviews.
- Track coop and run ad hoc sales reports.
- Organize and prepare account-specific presentations.
- Coordinate seasonal updates on trends, opportunities, and sales of the library channel.
- Provide administrative support to the Director, Independent Channel and the Associate Director, Retail Marketing.
- Monitor the high-priority general inbox, answer account queries, and direct accounts to appropriate internal contacts.
- Maintain and update the bookseller database.
- Attend Launch and Positioning meetings for the Adult and Children’s Divisions.
- Take meeting notes and coordinate follow-ups for staff meetings and seasonal conferences.
- Support the Events Manager with seasonal event requests and contribute to seasonal conferences, events, and regional shows.
- Coordinate setting up seasonal galley mailings.
- Distribute digital marketing assets.
- Streamline and track marketing requests.
Requirements
- College degree or equivalent work experience.
- Ability to work in a hybrid working environment.
- 1-3 years of experience in publishing, bookselling, or a related sales support or administrative role.
- Proficiency in Excel, PowerPoint, Word, and OneDrive.
- Experience with Canva is a plus.
- Some knowledge of the independent and/or wholesale/library sales channel is a plus.
- Cover letters are strongly preferred.
Skills
- Strong customer service skills
- Problem-solving skills
- Exceptional written communication skills
- Exceptional verbal communication skills
- Superb organizational skills
- Ability to multi-task
- Ability to meet deadlines
- Proactive follow-up
- Strong attention to detail
- Ability to work independently
- Ability to work as part of a team
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- 1-3 years
Education Level
- College degree or equivalent work experience
Salary/Compensations
- $55,000
Benefits
- Comprehensive and highly competitive benefits package
- Variety of physical health benefits
- Retirement and savings benefits
- Caregiving benefits
- Emotional wellbeing benefits
- Transportation benefits
- Other benefits
- Elective benefits
About the Company
- HarperCollins Publishers is a company full of people who are passionate about books.
Equal Opportunity
- HarperCollins Publishers is an equal opportunity employer.
- HarperCollins Publishers is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process.