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About the Role
Cleveland Clinic London is seeking a Radiography Department Assistant Supervisor to join their Imaging team. This role ensures the highest standard of service to patients, consultants, and visitors, assisting with procedures and performing patient assessments. The supervisor will coordinate patient scheduling, daily work assignments, and train other Department Assistants.
Responsibilities
- Coordinates and participates in the training of new employees and staff.
- Deputise for the RDA Lead and represent the Radiology Department Assistants at regular imaging lead meetings and disseminate information back to the RDA group.
- Support Radiographers and Radiologists in the course of their work; liaising with patients and secretarial staff; ensure smooth, efficient service to patients and customers.
- Greet patients in a welcoming friendly manner, book patient exams, confirming records of the patient details are accurate and up to date ensuring amendments are made on electronic systems where necessary in real time.
- Train new Caregiver on systems and monitor quality of training in conjunction with senior Caregivers.
Requirements
- General standard of education to GCSE (including English) essential.
- Manage time and resources and prioritise workload according to clinical needs.
- Build and sustain professional relationships and work as part of the imaging team.
- Must be able to demonstrate competency in IT.
- Previous healthcare experience in Imaging Department.
- This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.
Location
- 24 Portland Place (W1B 1LU)
- 55 Moorgate (EC2R 6BH)
- 33 Grosvenor Place (SW1X 7HY)
Work Type
- Full-time
- Permanent
- Rotation between all three sites
Experience Level
- Depending on Experience
Education Level
- GCSE (including English)
Salary/Compensations
- Competitive (Depending on Experience)
Benefits
- 25 days annual leave plus Bank Holidays
- Double-matched salary exchange pension – contribute 5% and we’ll contribute 10%
- Private Medical & Dental Insurance
- Life Assurance
- Season Ticket Loan & Cycle to Work schemes
- Workplace Nursery Scheme
- Wellbeing Hub with mental health, coaching and EAP support
- Earned Wage Access - get early access to part of your pay when needed
- Access to discounts on food, retail, and more
About the Company
- Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties and in collaboration with expert clinicians.
- Our Mission, ‘Caring for life, researching for health, and educating those who serve’, assures our unwavering commitment to professional development.
- Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations.
- We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.
- With over 100 years of history, our “Patients First” philosophy is at the heart of everything that we do.
Equal Opportunity
- As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.
- CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging.
- Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics.
- When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.