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About the Role
As a Senior Marketing Manager, you will develop and execute B2B, B2B2B, and B2B2C marketing campaigns and customer communication journeys to enhance engagement, drive live connections, and improve commercial performance. You will collaborate with Sales, Customer Operations, Data & Insights, and strategic partners, utilizing data-driven insights to optimize campaigns, elevate customer experiences, and achieve measurable outcomes.
Responsibilities
- Deliver and optimize multi-channel marketing campaigns that drive customer engagement and commercial performance.
- Manage customer communication journeys, including installation and migration programmes.
- Create customer-focused marketing communications and campaign content.
- Partner with ISP customers, strategic partners, and internal stakeholders to deliver marketing activity.
- Use campaign data and insights to measure performance and identify improvement opportunities.
- Manage multiple projects and stakeholders to deliver activity on time and to plan.
Requirements
- Experienced marketing professional with strong campaign management, stakeholder engagement, and communication skills.
- Comfortable working in a fast-paced environment.
- Proficient in using data to inform decisions.
- Experience delivering multi-channel marketing campaigns and customer journeys.
- Strong stakeholder management and relationship-building skills.
- Excellent communication and copywriting abilities.
- Data-driven, with experience analysing performance and identifying improvements.
- Able to manage competing priorities in a fast-paced environment.
- Collaborative and proactive, with experience working across cross-functional teams.
Skills
- Campaign management
- Stakeholder engagement
- Communication
- Copywriting
- Data analysis
Location
- London
Work Type
- Hybrid
- Full-time
Experience Level
- Senior
Salary/Compensations
- Competitive salary
- Performance related bonus
Benefits
- Generous annual leave
- Extra day off on your birthday
- Private medical insurance
- Health cash plans
- Family-friendly policies
About the Company
- UK’s largest independent full fibre network and wholesale platform.
- Setting new standards for digital infrastructure.
- Network is greener, more reliable, and designed for the future.
- Products lead the way on speed, value, and service.
- Helping businesses to innovate, communities to thrive, and people to live more connected digital lives.
- Building a better-connected Britain, together.
Equal Opportunity
- We want to create a sense of belonging for everyone.
- We celebrate our differences and work to ensure everyone has the best chance to succeed.
- No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application.
- If you need any support or reasonable adjustments throughout the application process, please email us at [email protected]. We want to help!
- Times Top 50 Employer for Gender Equality
- Endorsed by WORK180
- Disability Confident Leader
- Care Leaver Friendly Employer
- Signatory of the Armed Forces Covenant Gold Award