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About the Role
We are seeking a Multi Hotel Revenue Manager to join our Revenue Team at our London Support Office. This role is crucial for implementing overall revenue management strategies and maximizing KPI results within a defined portfolio.
Responsibilities
- Implement overall revenue management strategies within the defined portfolio.
- Act as a subject matter expert to hotel teams, ensuring global corporate strategy implementation.
- Deliver services according to contracted agreements with a focus on customer satisfaction.
- Create individual hotel strategies to boost revenue streams and maximize KPI results.
- Utilize the C.A.D.R.E method (Collection, Analysis, Decision, Recommendation, Evaluation) for strategy implementation.
- Ensure revenue management systems and tools are properly implemented and maintained.
- Maintain up-to-date planning and pricing for at least the next 405 days.
- Analyze competitors' content, pricing, and strategy.
- Analyze market share data to outperform the hotel market.
- Initiate short- and long-term revenue forecasts, identifying opportunities and strategies for improvement.
- Prepare daily, weekly, and monthly reports.
- Hold weekly and monthly meetings according to hotel service level agreements.
- Analyze special event periods to improve future event results.
- Support and advise hotels on business and leisure rate collections, distribution contracts, and group evaluations.
- Serve as the contact between the regional revenue manager, commercial development team, and local teams.
- Coordinate communication to ensure clear understanding and proper application of instructions.
Requirements
- Minimum undergraduate degree or equivalent work experience in the tourism industry.
- 2-4 years of experience in a similar position.
- Proactivity and persuasion.
- Flexibility and adaptation capacity.
- Customer focus.
- Strong communication skills.
- Sense of relationship.
- Team support and development.
- Analysis and strategy capabilities.
Skills
- Revenue Management Strategies
- C.A.D.R.E method
- Competitor Analysis
- Forecasting
- Reporting
- Communication
Location
- London Support Office
Work Type
- Permanent
- Full-time
Experience Level
- 2-4 years
Education Level
- Undergraduate degree or equivalent work experience
Benefits
- Competitive salary
- Bonus
- Season ticket loans
- Subsidised gym membership
- Private medical healthcare
- Pension
- Complimentary hotel stays
About the Company
- Worldwide Augmented Hospitality leaders.
- Over 300,000 experts committed to rejuvenating the hospitality experience.
- Employer of choice.
Equal Opportunity
- Information will be kept confidential according to EEO guidelines.