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About the Role
We are seeking a hardworking and efficient Property Manager to join our Residential Lettings Management team. You will be responsible for managing a high-end portfolio, ensuring exceptional service for landlords and tenants, and fostering long-term client relationships.
Responsibilities
- Carry out pre-tenancy works to ensure properties are in top condition.
- Address and resolve issues identified in check-in reports.
- Conduct property visits, document observations, and take necessary actions.
- Coordinate and oversee routine and reactive maintenance tasks.
- Process and manage contractor and supplier invoice payments.
- Maintain accurate records of property details, landlord instructions, and tenancy agreements on the CRM.
- Complete end-of-tenancy procedures.
- Organize and archive essential documents for compliance.
- Act as a liaison between landlords and tenants to address concerns and queries.
- Review check-out reports, agree on deductions, and negotiate with tenants.
- Manage TDS claims and update records.
- Ensure all parties are compliant with tenancy obligations.
- Manage EICR remedial works and findings from PAT and Gas inspections.
Requirements
- Experience in property management or a related field.
- Ability to handle maintenance tasks and coordinate with contractors.
- Self-motivated with the ability to work independently.
- Willingness to participate in team activities and support the wider team.
- Excellent communication skills.
- Strong organizational skills with keen attention to detail.
- Strong negotiation and problem-solving skills.
- Knowledge of accounts and bookkeeping.
Skills
- Property management
- Maintenance coordination
- Communication
- Organization
- Negotiation
- Problem-solving
- Bookkeeping
- CRM management
Location
- 55 Baker Street, London, UK
Work Type
- Full-time
- Permanent
- Dynamic working
Salary/Compensations
- Competitive salary
About the Company
- Founded in 1896, Knight Frank is a leading independent real estate consultancy.
- Operates in over 50 markets with 600+ offices and 20,000+ people.
- Dedicated to meeting and exceeding property goals through deep market understanding.
- Committed to an inclusive and diverse workplace.