Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Senior Solutions Engineer role.

Rezi rewrites your resume against NTT Global Data Centers's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Senior Solutions Engineer posting at NTT Global Data Centers — free, in seconds.

About the Role

The Senior Solutions Engineer provides technical support for EMEA Region Solutions Engineering activities, developing and delivering innovative solutions to meet customer needs and drive business growth. This role focuses on closing hyperscale and enterprise business through data center and product knowledge, solution design, quoting, presentations, and facility tours. The engineer ensures technical excellence and customer satisfaction, requiring a deep understanding of infrastructure engineering, MEP systems, and customer requirements for collaborative stakeholder engagement.

Responsibilities

Provides technical support to all EMEA Region Solutions Engineering activities.
Develops and delivers innovative and effective solutions that meet existing customer needs and drive business growth.
Helps close existing hyperscale and enterprise business via data center and product knowledge, solution design, quoting, exceptional presentation skills, and leading tours of the NTT Data GDC facilities.
Ensures the highest standards of technical excellence and customer satisfaction.
Reports to the Director of Central Solutions Engineering Services.
Works closely with NTT Data GDC Sales Representatives to develop a thorough understanding of existing customer technical requirements, particularly electrical, mechanical, and fiber network systems.
Executes the technical solutioning of existing hyperscale/enterprise client requirements in alignment with NTT Data GDC company goals and objectives.
Gathers existing client technical requirements and collaborates with other NTT Data GDC teams to oversee the development, design, and delivery of complex MEP, BMS, Fiber Network solutions.
Leads the preparation of the technical response package for existing client requests and communicates solutions back to the client.
Works with the Service Operations/FitOut teams to implement solutions in existing spaces.
Demonstrates expert understanding of MEP, BMS, Fiber Networks data center design concepts and differentiators.
Supports NTT Data GDC Legal teams in contract and lease reviews.
Works closely with NTT sales representatives, product management, SMEs, operations, legal, and customer support teams to ensure seamless integration of solutions and successful project delivery.

Requirements

Exceptional problem-solving and analytical skills, with the ability to think strategically and make data-driven decisions.
Able to mark-up electrical and mechanical single lines, as well as floor plan layouts of equipment and systems in AutoCAD, Bluebeam or other drafting software.
A thorough understanding of modern data center and IT client topologies, design requirements, and environments with a primary focus on wholesale customers and their data center requirements.
Proficient with software applications such as AutoCAD, CFD Modeling, Visio, Word, Excel, Power Point, Project Outlook, SharePoint and Salesforce.
Comfortable speaking/presenting to groups of all sizes.
Able to work in a team/cross-team/multi-site environment.
Manages stress and/or fast-pace effectively.
Excellent problem solver/creative thinker.
Engages customers to extract critical technical and business drivers that may position client deliverables.
Effective at working with 3rd party contractors and vendors to aid in the design of large customer infrastructure deployment requirements.
Ability to develop and write a bill of materials and scope of work to meet large customer infrastructure deployment requirements.
Maintains familiarity with competitive offerings to effectively position products and solutions in a competitive environment.
Must possess effective oral and written communications and strong analytical and problem-solving skills.
Significant experience in a similar technical position including pre-sales support, design consulting, construction.
Previous technical post-sales experience.
Experience dealing with stakeholders to influence sales.

Skills

Data center knowledge
Product knowledge
Solution design
Quoting
Presentation skills
Infrastructure engineering
MEP systems
Customer requirements analysis
Collaboration
Electrical systems
Mechanical systems
Fiber network systems
MEP
BMS
Fiber Networks
Liquid cooling
Maintainable fault tolerant power
Security redundancy
Contract review
Lease review
Problem-solving
Analytical skills
Strategic thinking
Data-driven decision making
AutoCAD
Bluebeam
CFD Modeling
Visio
Word
Excel
Power Point
Project
Outlook
SharePoint
Salesforce
Teamwork
Cross-team collaboration
Multi-site environment
Stress management
Fast-paced environment management
Creative thinking
Customer engagement
Vendor management
Bill of materials development
Scope of work development
Competitive analysis
Oral communication
Written communication

Location

EMEA Region
Remote

Work Type

Remote
Hybrid
Occasional on-site collaboration
Limited travel (up to 10%)
Flexible to work across global time zones

Experience Level

Senior
Significant experience in a similar technical position including pre-sales support, design consulting, construction
Previous technical post-sales experience

Education Level

Technical degree preferred

About the Company

NTT Global Data Centers is the third largest data center provider, operating over 150 data centers in more than 20 countries and regions.
We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

Equal Opportunity

NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.
We are committed to providing an environment free of unfair discrimination and harassment.
We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.