Shift Manager - West London at Joe & the Juice / United Kingdom | GB | Rezi

Shift Manager - West London at Joe & the Juice / United Kingdom

Shift Manager - West London

Joe & the Juice / United Kingdom · GB

2 weeks ago

Shift Manager - West London

Joe & the Juice / United Kingdom · GB

18 days ago
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About the Role

As a Shift Manager at Joe & the Juice, you will supervise daily operations, ensure operational excellence through workflow execution, and deliver high guest satisfaction leading to financial performance. You will support the store management team by fostering an engaging and motivated workplace with a people-centric corrective feedback culture and a train-every-day mindset.

Responsibilities

  • Ensure Daily Concept Workflow (DCWF) is executed to the highest standards by following structure and observing operational gaps.
  • Delegate tasks to maintain a focused and productive team and follow up with feedback.
  • Oversee, delegate, and follow up on checklists for food & bar safety principles (Pink Standard).
  • Ensure honest documentation and report any store malfunctions or issues.
  • Carry out planned Juicer training using the 'Knowledge - Training – Practice – Validation' mantra.
  • Lead by example to deliver exceptional guest experience through brand behavior principles.
  • Handle in-store guest feedback professionally to ensure guest satisfaction.
  • Monitor and optimize sales performance during shifts by communicating and following up on daily commercial targets.
  • Carry out deliveries, including reporting and supervising general type-in culture.

Requirements

  • Ability to observe operational gaps based on store traffic.
  • Ability to delegate tasks accordingly.
  • Ability to follow up on execution with corrective and acknowledging feedback.
  • Ability to ensure adherence with food & bar safety principles.
  • Ability to carry out planned training.
  • Ability to handle in-store guest feedback professionally.
  • Ability to communicate and follow up on daily commercial targets.
  • Ability to carry out deliveries and reporting.

Skills

  • Supervising daily operations
  • Delegating tasks
  • Corrective feedback
  • Training
  • Guest experience
  • Sales performance monitoring
  • Delivery reporting

Location

  • International

Work Type

  • Full-Time

Experience Level

  • Shift Manager

Salary/Compensations

  • £15.25—£15.25 GBP

Benefits

  • Great Company Culture
  • Packed social calendar with various events
  • Leadership & Educational Programs
  • Continuous learning and growth opportunities
  • Workshops, training sessions, and mentorship programs
  • Travel & Development Opportunities
  • Exchange programs
  • International assignments
  • Career advancement opportunities

About the Company

  • JOE & THE JUICE is a people-centric food and beverage company built around culture.
  • We believe in Positive Attitude, Inclusion, Social Ties, and Growth.
  • We are an international network of Juicers who support each other, celebrate wins, and push each other to grow.
  • We offer a clear Moneyball career path where most leaders started as Juicers.
  • JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002.
  • We have grown to more than 500 locations across 20 countries and employ more than 4,500 people worldwide.
  • Our ambition is to prove that there should be no trade-off between taste and health.
  • We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches.
  • We create a consistent universe for guests and Juicers in all our locations.
  • We invest heavily in internal development through our Moneyball career system.
  • We have a culture where most leaders started behind the bar.
  • We continue to evolve our people-centric and sustainability agenda.
  • By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time.
  • We welcome individuals from all backgrounds and encourage diversity in our workplace.

Equal Opportunity

  • We welcome people from every background.
  • We encourage diversity in our workplace.