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About the Role
We are seeking an experienced and dynamic Sommelier to enhance the guest dining experience and showcase our extensive wine list at Charlie's restaurant. You will oversee a section of the restaurant, providing exceptional service and guiding guests through our wine offerings, while also managing the wine program's organization and administration.
Responsibilities
- Deliver discreet, understated, and timely service, always going the extra mile to ensure satisfaction.
- Take ownership of your role, performing with excellence in line with departmental standards.
- Tailor your approach to achieve high-quality results and exceed expectations.
Requirements
- Experience in high-profile restaurants.
- A passion for wine.
- A dedication to top-tier hospitality.
- Ability to work in a fast-paced environment.
- Ability to handle multiple tasks.
- Ability to create personalized, memorable experiences.
- Ability to build lasting relationships with guests and team members.
- Independence while collaborating effectively within teams and across departments.
- Commitment to maintaining high standards of hygiene, health, and safety.
Skills
- Fine wine expertise
- Viticulture knowledge
- Exceptional service delivery
- Wine list guidance
- Wine program management
- Communication
- Teamwork
- Problem-solving
Location
- Mayfair, London
Work Type
- Full-time
Experience Level
- Experienced Sommelier
Benefits
- Discounted rates across iconic hotels (£25/€30 per night)
- 50% discount on Food and Beverage
- 25% discount on Spa Treatments
- 20% discount on Health Spa products
- Extensive learning and development opportunities
- Meals on duty
- Social activities and events
- Recognition programs & Annual awards
- Gym Membership Discounts
- Enhanced Maternity & Paternity Pay
- Pension Scheme
- Season Ticket Loan / Cycle to Work Scheme
- Employee Assistance Programme
About the Company
- Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832. It is a prestigious landmark located in the heart of Mayfair.
- Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to guests.