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About the Role
Salesforce is hiring Deployment Strategists who will serve as the operational backbone, program lead, and business strategist for customer migrations and platform modernizations. Operating in an AI-native delivery framework, you will own the end-to-end delivery lifecycle for fast-paced, high-impact engagements (typically 12 weeks or less) that transition enterprise customers to modern platforms.
Responsibilities
- Own engagement success end-to-end across the full lifecycle: Discovery → Migration Strategy → Execution Oversight → Value Realization & Handoff
- Establish engagement governance, track critical-path milestones, manage scope, and proactively resolve delivery risks
- Direct the day-to-day rhythm of cross-functional teams, including internal Migration Leads, Professional Services consultants, and SI Partners
- Serve as the primary trusted contact for VP- and C-suite customer stakeholders, translating complex migration workstreams into clear business outcomes
- Lead steering committee reviews and help customers navigate organizational change
- Personally lead discovery workshops and "Jobs-to-be-Done" reviews, auditing legacy business processes and mapping requirements to standardized target platform patterns
- Use AI tools to synthesize legacy documentation, extract business logic, auto-generate project assets, and accelerate delivery workflows
- Assess customer organizational readiness, define change enablement paths, and lead operational handoffs post-migration to support lasting adoption
Requirements
- 8+ years leading enterprise customer delivery, technical program management (TPM), engagement management, or management consulting for enterprise SaaS transitions
- Proven track record owning enterprise engagement scopes, managing cross-functional delivery teams, and running tight, time-bound client engagements with strict milestone discipline
- Strong background in program governance, scope management, business process analysis, and executive stakeholder management
- Experience orchestrating delivery alongside Professional Services teams, System Integrators (SIs), and external customer teams
- Broad working understanding of enterprise cloud platforms across Marketing, Revenue/CPQ, Analytics, or Data Cloud ecosystems (MC Next, Revenue Cloud, Tableau, or Data Cloud)
- Practical experience using AI productivity tools (Claude, Cursor, Copilot) to accelerate program analysis, documentation, and operational efficiency
- Willingness to travel up to 25% to customer sites as needed
- Degree or equivalent relevant experience required
Skills
- AI tools (Claude, Cursor, Copilot)
- Program governance
- Scope management
- Business process analysis
- Executive stakeholder management
- Customer delivery
- Technical program management (TPM)
- Engagement management
- Management consulting
- Enterprise SaaS transitions
- Marketing Cloud Next
- Revenue Cloud
- Tableau
- Data Cloud
Location
- Customer sites
Work Type
- Hybrid
- Full-time
Experience Level
- 8+ years
Education Level
- Degree or equivalent relevant experience required
Benefits
- Benefits and resources support you to find balance and be your best
- AI agents accelerate your impact
About the Company
- Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
- The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
- Agentforce is the future of AI, and you are the future of Salesforce.
Equal Opportunity
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
- We believe in equality for all.
- We believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
- Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
- This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
- It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
- Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
- The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
- We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme.
- We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
- Applicants are welcome to opt-in to the interview scheme as part of the application process.