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About the Role
As Safeguarding and Risk Officer with our Housing and Homelessness Service, you will make a significant contribution to Westminster’s success. You will be a key member of the front-line Needs, Assessment and Resettlement team, providing specialist advice and coordination on safeguarding and risk matters for households in temporary accommodation and applicants awaiting placements or move-on. Your focus will be on ensuring accurate recording, review, and sharing of all relevant data and information.
Responsibilities
- Review safeguarding and risk issues.
- Maintain accurate, proportionate, and robust records.
- Provide case-specific advice and professional guidance to other officers.
- Act as a key point of contact for relevant enquiries.
- Liaise with statutory partners to support information sharing.
- Contribute to multi-agency safeguarding meetings.
- Support joint working and appropriate risk management for vulnerable households.
- Share relevant information with accommodation providers.
- Support safe placements and appropriate management arrangements.
- Produce regular reports and updates on work.
- Identify and escalate risks, issues, patterns, or themes with temporary accommodation.
- Maintain clear and accurate case notes and decision records.
- Contribute to confident and consistent practice across the service.
- Help to review and develop procedures and guidance.
Requirements
- Proven experience of managing safeguarding and risk concerns within a housing, homelessness, temporary accommodation, or similar service.
- Ability to use sound professional judgment and appropriate awareness when working with vulnerable households, adults, and children with complex needs.
- Capability to collaborate with multi-agency partners while applying safeguarding legislation, policy, and procedures.
- Good working knowledge of data protection, safeguarding, and information-sharing requirements.
- Good working knowledge of homelessness legislation and associated guidance.
- Excellent interpersonal skills to communicate clearly and sensitively with residents, colleagues, and partner organizations.
- Ability to build working relationships that facilitate joint problem-solving.
- Ability to make a positive contribution to multi-agency safeguarding meetings, panels, and case conferences.
- Experience of using digital case management systems and standard office software to plan, record, monitor, and report casework.
- Readiness to plan work effectively in a fast-paced environment, managing competing demands while maintaining accuracy and attention to detail.
- Commitment to exercising sound professional judgment while balancing empathy with clear boundaries and defensible decision-making.
- Maturity and wisdom to reflect on practice, seek advice when needed, and contribute to continuous improvement in safeguarding and risk management.
- Capability to maintain resilience and professionalism when working in distressing, complex, or high-risk situations.
Skills
- Safeguarding and risk management
- Data recording and review
- Case-specific advice and guidance
- Interpersonal communication
- Collaboration
- Information sharing
- Reporting
- Risk identification and escalation
- Case management systems
- Standard office software
- Professional judgment
- Resilience
Location
- Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Work Type
- Temporary
- Full-time
Experience Level
- Negotiable depending upon experience
Salary/Compensations
- £35,493 - £38,748 per annum
Benefits
- Flexible working patterns
- Agile working
About the Company
- Westminster City Council is committed to supporting Care Leavers into the workplace.
- Westminster is home to more than 200,000 residents from all backgrounds, and over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in our borough.
- Westminster City Council is one in which our communities are at the heart of our decision-making and help to determine the city’s future.
- By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diversity, and where residents, workers and visitors from all backgrounds feel welcome and safe.
- At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice.
- We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve.
- We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way.
- The Council is a Disability Confident Employer.
Equal Opportunity
- We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve.
- We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way.
- If you have declared a disability in your application , we guarantee an interview if you meet the essential criteria of the job.
- If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.