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About the Role

As a Brand Protection Advisor, you’ll deliver on-site evaluations, coaching, and insights that elevate food safety, guest experience, workplace safety, and operational excellence. You’ll partner with clients to identify risks, reinforce brand standards, and drive continuous improvement, making a measurable impact on public health and customer satisfaction.

Responsibilities

Conduct a variety of brand protection visits at client locations using a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of the clients and help protect their brand and delight their guests
Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership
Partner with other EcoSure and Ecolab teams to solve client challenges
Complete a budgeted number of visits each week, delivering an exceptional client experience
Utilize an iPad, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions
Support the growth initiatives of our company and our clients
Adhere to HIPAA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residents

Requirements

High school diploma
Two years of hospitality industry-related experience
Position requires a current and valid Driver’s License with no restrictions
Due to the nature and hours of the work, must be 21 years of age or older
No Immigration Sponsorship available for this position
Being around, touching and potentially consuming food made from or with animal products and/or top allergens
Lifting and carrying 25 pounds
Inspecting client playgrounds by climbing, crawling in tight areas and going down tube slides
Bending, squatting, shifting and adjusting movement to assess areas low to the ground and above the head
Standing and walking for extended periods of time in client locations
Driving and/or flying to client locations as needed; you are responsible to have the proper documentation to fly such as a Real ID or other acceptable form of identification
Driving a company-paid vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)

Skills

High-level customer service
Advanced consultative skills
Ability to work well under pressure
Ability to juggle tasks
Ability to work efficiently against deadlines
Strong planning and organizational skills
High attention to detail
Ability to work effectively without supervision
Show initiative
Good judgment
Superior decision-making skills
Problem-solving skills
Multilingual (Spanish & French preferred)

Location

Rochester, NY

Work Type

Full-time
Occasional evenings
Occasional weekends
Occasional overtime

Experience Level

Two years of hospitality industry-related experience

Education Level

High school diploma
Bachelor’s degree in culinary, hospitality or business field

Salary/Compensations

$58,400-$87,600

Benefits

Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!
Company-paid vehicle for business and personal use, where applicable
Top-notch safety training and personal protective equipment

About the Company

At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites.
Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world.
Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world.
We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.

Equal Opportunity

Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.
At Ecolab, we believe the best teams are inclusive.
We are on a journey to create a workplace where every associate can grow and achieve their best.
We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance.
In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.