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About the Role
As an Operations Manager, you will be a key member of our Polyclinic Management team. You will drive operational excellence and service quality. You will collaborate with a multi-disciplinary healthcare team and corporate departments in the planning and implementation of business initiatives and delivery of quality services and care.
Responsibilities
- Lead and optimize daily polyclinic operations, ensuring efficient resource allocation and service delivery.
- Spearhead continuous improvement initiatives for clinic operations systems, processes, and operational capabilities.
- Drive service quality enhancement projects and implement best practices.
- Manage and develop operations staff, fostering a culture of learning and growth.
- Partner with corporate office departments to implement strategic business initiatives.
Requirements
- At least 6 - 8 years of proven working experiences in operations management, quality management, and corporate management.
- 2 to 4 years in a supervisory capacity.
- Possess strong leadership, supervisory, organizational and change management capabilities.
- Ability to work effectively in a complex environment, collaborate and communicate across a diverse range of people and job functions.
- Excellent problem-solving and analytical skills.
- Proven track record of improving operational workflows leading to higher efficiency/productivity.
- Strong people management and team development abilities.
- Able to work under 100% onsite work arrangement and on a 5.5day work week.
Skills
- Operations management
- Quality management
- Corporate management
- Leadership
- Supervisory
- Organizational
- Change management
- Collaboration
- Communication
- Problem-solving
- Analytical skills
- People management
- Team development
Location
- Onsite
Work Type
- 5.5 day work week
Experience Level
- 6-8 years
- 2-4 years supervisory
Education Level
- Degree in any discipline