Administrative Assistant (Food & Nutrition/OAC)
GODDARD RIVERSIDE COMMUNITY CENTER · NY, US
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About the Role
The Administrative Assistant will support the Food and Nutrition Department/OAC, assisting the Program Manager with compliance, policies, and procedures. This role involves daily collaboration with staff, clients, and volunteers, providing excellent customer service, and maintaining positive relationships. The position also includes delivering volunteer orientation meetings.
Responsibilities
- Support the Program Manager of the OAC and HDM Manager with their functions and responsibilities.
- Assist with organizing, reviewing, and submitting invoices for the HDM and the OAC.
- Maintain a monthly expenditures report for the Program Manager.
- Work with the Program Managers of the HDM and OAC to ensure a high-quality volunteer experience.
- Greet volunteers, provide hospitality, troubleshoot issues, and deliver volunteer orientations.
- Monitor inventory of office and program supplies for the HDM and OAC.
- Verify package receipt and stocking of supplies.
- Assist with preparation and updating of documents to communicate information in line with compliance requirements.
- Maintain client information and gather client feedback to assess service quality.
- Relay client concerns to appropriate senior staff.
- Assist with facilitating program activities, including congregate meal service.
- Maintain confidentiality of participant information.
- Register new members into Vive.
- Provide friendly visits.
- Provide telephone reassurance calls to homebound seniors.
- Perform monthly updates on active members.
- Enter service units into Vive and other required databases.
- Work on Thanksgiving and Christmas Day.
- Perform other duties as required.
Requirements
- High School Diploma
- At least 2 years of working experience
- Excellent Organizational skills
- Must be proactive and able to work independently
- Spanish speaking a plus
- Highly proficient in Microsoft Office and Google Suite applications
- Computer Proficiency and superior keyboarding skills
- Heavy phone and computer use
- Ability to move around the older adult center to deliver messages, files, supplies or during a volunteer orientation
- Ability to lift and carry light to moderate items, such as files, office supplies, or equipment (up to 25lbs)
Skills
- Proficiency in basic filing principles and standard correspondence formats
- Managing a wide array of tasks
- Thriving in a fast-paced work environment
- Problem-solving
- Conflict resolution
- Customer service
- Showing empathy
- Working with a diverse group of people; staff and volunteers
- Excellent verbal and written communication skills
- Fluent in English including speaking, reading, and writing
- Ability to take direction
- Ability to lead and motivate others
- Creatively problem-solve
- Strong interpersonal skills
- Strong organizational and planning skills as it applies to volunteerism
Location
- New York, NY
Work Type
- Full Time
- Onsite
Experience Level
- 2 years of working experience
Education Level
- High School Diploma
Salary/Compensations
- $37697.25 - $42409.40
Benefits
- Medical/Dental/Vision
- Life Insurance/Commuter benefits
- Employee Assistance Program (EAP)
- Flexible Spending Accounts
- 403B Thrift Retirement Plan
- 12 Annual Sick Days
- 12 Agency Holidays
- 20 Days or 4 Weeks of Paid Time off
- an additional week (5) days after 5 years of employment
About the Company
- Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers.
- We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City.
- We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.
Equal Opportunity
- We are committed to building an inclusive workplace community grounded in respect for differences.
- We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.
- Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.