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About the Role
Unified Lawyers is seeking an experienced Credit Controller to join their finance team. This is a new role offering the opportunity to shape credit control processes and work autonomously within a supportive environment.
Responsibilities
- Lead credit control and debtor management across the firm.
- Communicate with clients regarding outstanding payments.
- Drive positive financial outcomes through collection activities.
- Manage outstanding accounts and debtor records.
- Contact clients via phone and email to resolve overdue accounts.
- Negotiate payment arrangements and manage follow-ups.
- Develop, implement, and improve credit control processes, systems, and reporting.
- Monitor debtor ageing and prioritize recovery activities.
- Maintain accurate debtor records and collection activity.
- Collaborate with finance and legal teams to resolve billing queries.
- Escalate complex matters as appropriate.
- Support the management of overdue accounts requiring further debt recovery action.
Requirements
- Minimum 4 years of experience in credit control or debtor management.
- Demonstrated responsibility for independently managing collections, negotiating payment arrangements, and driving recovery outcomes.
- Experience in a professional services environment.
- Understanding of time-based billing and client invoicing.
- Strong telephone communication and negotiation skills.
- Confidence to navigate sensitive or challenging payment conversations.
- Experience using financial systems.
- Experience maintaining accurate debtor records and monitoring outstanding accounts.
- Previous credit control or finance experience within a law firm (highly regarded).
- Experience establishing or improving credit control processes and procedures (highly regarded).
- Experience managing escalated debt recovery matters (highly regarded).
- Legal qualifications and practical litigation experience in debt recovery or related proceedings (highly regarded).
Skills
- Credit control
- Debtor management
- Client communication
- Negotiation
- Financial systems
- Record keeping
- Process improvement
- Debt recovery
Location
- Sydney
Work Type
- Hybrid
- Full-time
Experience Level
- Experienced
Salary/Compensations
- Competitive salary packages
Benefits
- Genuine ownership and autonomy
- Freedom to build processes and implement improvements
- Flexible hybrid working
- Market-leading remuneration
- Unmatched career development with clear progression planning
- Personalized mentoring
- Firm-issued laptops and advanced systems
- Supportive team culture
- Paid professional development courses
- Flexible parental return-to-work programs
- Regular team events
About the Company
- Unified Lawyers is a growing family law firm.
- They focus on building great careers for their employees.
- They foster a close-knit, supportive team environment.