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About the Role
As a leading provider of Home and Day Services to individuals with special needs, our commitment is to provide essential and high-quality services while contributing to the development of our employees. As a Team Leader, you will work with service recipients and staff in small groups and/or individually in any of the programs under Home & Day Services.
Responsibilities
- Supervise and oversee staff under assigned caseload (up to fifteen staff).
- Supervise, ensure safety, and support up to 40 clients.
- Provide ongoing supervision and support to assigned staff.
- Review and monitor staff performance, completing performance reports.
- Provide necessary support and training to staff.
- Ensure the safety, oversight, and compliance of service recipients.
- Provide all required services to individuals.
- Serve as a positive role model and cover for staff in their absence.
- Complete all required Home & Day Services billing documentation accurately and timely.
- Review and submit accurate service documentation notes.
- Report and document all incidents and maintain records.
- Complete Monthly Summary Reports of outcomes for each individual.
- Ensure consumer's chosen goals are implemented to improve independence, inclusion, or integration into the community.
- Monitor activities and assist with social activities, grooming, feeding, and personal hygiene.
- Assist with ambulation and mobility, providing physical or verbal support.
- Supervise participants in the community, reinforcing skills and ensuring safety.
- Lead group sessions and facilitate discussions to teach community skills.
- Assist participants in skill development in areas such as independent living, adaptive behaviors, socialization, recreation, and activities of daily living.
- Assess the needs of individuals requiring a higher level of support or non-verbal individuals through observations.
- Report all incidents as per incident report procedures.
- Respond appropriately during emergency situations.
- Develop and implement valued outcomes in accordance with the Day Habilitation Plan.
- Collect and analyze data from valued outcomes, assessing progress.
- Provide annual and semi-annual progress reports regarding valued outcomes.
- Assess the needs of lower functioning and/or non-verbal consumers and develop/address their valued outcomes.
- Attend and participate in meetings, conferences, and training sessions.
- Maintain communication with the Care Manager to provide input and ensure compliance with valued outcomes.
- Provide weekly documentation of outcomes being worked towards.
- Ensure follow-up of recommendations made during all reviews.
- Perform community outreach, maintain volunteer site files, and establish relationships with staff at volunteer sites.
- Provide a full day of active programming based on individual preferences and interests using approved teaching strategies.
- Initiate outreach and establish linkages with community-based organizations for community-based implementation of Day Services.
- Implement the Individual’s Staff Action Plan and safeguard individuals in meeting plan objectives.
- Assist individuals with cleaning, preparing snacks, social skills, budgeting, reading, math, computer skills, self-advocacy, volunteering, and recreational activities.
- Maintain records and statistics in accordance with program and funding agency requirements.
- Complete bus arrival/departure forms, daily case notes, and individual attendance records.
- Attend meetings for individuals receiving day services and revise the Staff Action Plan as needed.
- Complete accurate Month Service Notes report.
- Complete program/ unit progress report.
- Manage a limited amount of petty cash funds when necessary.
- Ensure grounds, furniture, equipment, and property are kept in a safe, clean, functional, and sanitary condition.
- Notify Supervisor, CEO, and/or designee immediately of any uncorrectable problems.
- Obtain and maintain current First Aid, CPR, and other designated certifications.
- Attend all required training and meetings.
- Act as a professional role model and maintain a professional manner and presentation.
- Comply with OPWDD regulations and all Help On The Way policies and procedures.
- Comply with Help On The Way corporate compliance, OMIG compliance, confidentiality, and HIPAA rules.
- Attend and participate in in-service training.
- Demonstrate flexibility and willingness to adapt to changes in job duties.
- Ensure program participants are transported in the program vehicle or agency van.
- Visit volunteer sites or potential worksites to observe and develop opportunities for participants.
- Perform any other duties deemed necessary by the Supervisor and/or Director of Home and Day Services, and Executive Administrative staff.
- Perform additional responsibilities as deemed necessary and/or appropriate by the Home and Day Services supervisor.
Requirements
- High School Degree
- Associate’s degree in a health and human service field or 60 credits in a bachelor’s program in a health and human service field and one year experience in service plan development for any population, or one year of experience in working with a population with developmental disabilities
- Master’s degree in the health and human services field
- Written and reading fluency in English.
- Ability to read and interpret documents such as medical reports and assessments.
- Ability to write routine reports and correspondences.
- Ability to speak effectively with service providers and families.
- Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, or scheduled form.
- Basic computer knowledge is required.
- Ability to manage documents in Microsoft Word and Microsoft Excel.
- Must be able to perform each essential duty satisfactorily.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills
- SCIP-R
- CPR
- First Aid
- Microsoft Word
- Microsoft Excel
Location
- Onsite
Work Type
- Full-time
Experience Level
- One year experience in service plan development
- One year of experience in working with a population with developmental disabilities
Education Level
- High School Degree
- Associate's degree in a health and human service field
- 60 credits in a bachelor's program in a health and human service field
- Master's degree in the health and human services field
About the Company
- Help On The Way (HOTW) is a leading provider of Home and Day Services to individuals with special needs.
- Our commitment is to provide essential and high-quality services while contributing to the development of our employees.
Equal Opportunity
- Help On The Way (HOTW) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military.
- Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
- HOTW expressly prohibits any form of unlawful employee harassment or discrimination.
- It is the company policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment.