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About the Role
PMI Southeast CT is hiring a full-time Short-Term Rental Assistant Property Manager to ensure vacation rental homes are guest-ready. This role involves managing turnovers, coordinating housekeeping, inspecting homes, and overseeing maintenance.
Responsibilities
- Coordinate housekeeping and laundry schedules around check-ins and check-outs.
- Conduct pre-arrival and post-departure inspections and document property condition with photos.
- Confirm every home meets PMI's standard of appearance before each guest arrives.
- Restock guest supplies and manage inventory across the portfolio.
- Report and track damage, missing items, and maintenance needs.
- Schedule vendors and contractors, follow up on repairs, and confirm work is completed.
- Respond to urgent on-site issues during guest stays.
- Keep inspection, maintenance, and inventory records up to date in our software.
- Support the STR Property Manager with special projects and seasonal property prep.
Requirements
- 1+ year of experience in property management, hospitality, housekeeping supervision, or maintenance coordination preferred.
- Strong attention to detail.
- Organized and able to juggle multiple same-day turnovers.
- Clear, professional communicator with vendors, housekeepers, and team members.
- Comfortable with smartphones, apps, and property management software.
- Able to lift up to 30 lbs, climb stairs, and be on your feet for long periods.
- Valid CT driver's license, good driving record, and reliable insured vehicle.
Skills
- Property management
- Hospitality
- Housekeeping supervision
- Maintenance coordination
- Attention to detail
- Organization
- Communication
- Smartphone proficiency
- App proficiency
- Property management software proficiency
Location
- New London
Work Type
- Full-time
- Some weekend work required
- Flexibility during peak summer season and holidays
Experience Level
- 1+ year preferred
Salary/Compensations
- $20–$24 per hour
Benefits
- Opportunity for advancement
- Paid time off after 90 days
- 401(k) with company match
- Business mileage reimbursement
- In-house training
- Room to grow with our STR program
About the Company
- PMI Southeast CT manages vacation rental homes.