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About the Role
As the Product Owner for one of our Commercial Auto squads, you'll own the backlog behind the pricing changes that reach our Small Commercial customers and agents, balancing speed, quality, and capacity. You'll work side by side with pricing, product, and technology partners, with real visibility across the portfolio and a direct line to business results. This Product Owner role is within our Small Commercial Risk Pricing space, delivering critical pricing updates to our Small Commercial products. This person understands customers' problems in detail and ensures the problems are clearly defined, prioritized and the squad/team is focused on the most valuable work.
Responsibilities
- Collaborates to create product vision and alignment with strategic priorities with stakeholders.
- Contributes to the development of the portfolio vision.
- Communicates product and portfolio vision to their squad/team and other squads/teams outside their portfolio/functional area.
- Collaboratively accountable for developing and achieving product level KPIs with the squad/team.
- Manages product(s) with a moderate degree of strategy, scope, and complexity.
- Owns and maintains the product backlog and is accountable for its contents and prioritization.
- Accountable for clear, actionable user stories.
- Sets priorities and actively participates in squad/team quarterly planning.
- Collaborates with more senior Product Owners to set priorities for portfolio quarterly planning.
- Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities.
- Participates in squad/team demos, retrospectives, and all other ceremonies.
- Works daily with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.
- Collaborates with IT and business leadership to align development and business goals and priorities.
- Works with stakeholders and squad/team to remove roadblocks to execution.
- Resolves open issues/questions quickly and efficiently.
- Monitors and maintains the product health, supporting long-term product viability and efficiency.
- Balances long and short term and costs with desired outcomes.
- Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.
- Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly.
- Negotiates with internal and external squads/teams to ensure priorities are aligned across squads/teams both within and outside the portfolio.
- Collaboratively builds the squad/team product roadmap.
- Contributes to strategy inputs from stakeholders.
- May contribute to program/portfolio level planning.
- Influences stakeholder expectations for delivery of new capabilities, features, and functionalities.
- Communicates expected value and any changes in value to be delivered in each iteration based on the squad/team-determined capacity.
- Leads customer-driven design and usability testing for the squad/team.
- Collaborates on CDD and UT across the portfolio.
- Ensures a well-positioned product through market & industry analysis.
Requirements
- Hands-on experience as a Product Owner (or equivalent) on an agile team, including backlog ownership, writing clear and actionable user stories, and quarterly planning.
- Ability to translate complex business concepts into clear requirements that business and technology partners both understand.
- Proven ability to influence and align stakeholders at multiple levels, including senior leaders, and to make quick, well-reasoned prioritization decisions.
- Comfort working with data to size problems, evaluate trade-offs, and measure outcomes.
- Property & casualty insurance experience, ideally in commercial lines pricing, rating, or rate filings.
- Experience with pricing or rating platforms, or with large-scale platform migrations or modernization.
- Familiarity with state regulatory and filing requirements and how they shape delivery timelines.
- Knowledge of Agile development methodologies and IT project management.
- Able to depict and explain the importance of complex ideas, issues and designs to varied audiences.
- Able to educate SBU/department(s) on business vision and plan and the impact of change.
- Able to influence a diverse group of stakeholders; strong leadership skills.
- Able to make difficult and quick decisions daily.
- Strong problem solver with demonstrated ability to lead a team to push the solutions and progress.
- Experience in the insurance industry preferred.
- Knowledge of relevant products and portfolio preferred.
- Strong experimental mindset to drive innovation amongst uncertainty.
Skills
- Agile development methodologies
- IT project management
- Backlog ownership
- Writing user stories
- Quarterly planning
- Stakeholder management
- Prioritization
- Data analysis
- Insurance industry knowledge
- Commercial lines pricing
- Rating platforms
- Regulatory compliance
- Leadership
- Problem solving
- Experimental mindset
Location
- Los Angeles Incorporated
- Los Angeles Unincorporated
Work Type
- Full-time
Experience Level
- 3 to 5 years direct experience with agile teams
- 7 years in business, technology, or consulting
Education Level
- Bachelors` degree in relevant field (business, computer science, humanities etc.)
Benefits
- Comprehensive benefits
- Workplace flexibility
- Professional development opportunities
- Opportunities provided through Employee Resource Groups
About the Company
- At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive.
- We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions.
- We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.
Equal Opportunity
- Liberty Mutual is an equal opportunity employer.
- We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.