Global Fund Services - Performance and Analytics Transformation - Vice President
JPMorgan Chase & Co. · AU
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About the Role
Drive meaningful change in how complex investment data products reach clients by leading high-impact migrations from legacy platforms to modern vendor solutions, improving speed, quality, and transparency. You will bring structure to ambiguity, align global stakeholders, and maintain delivery momentum amidst shifting priorities. This role offers leadership growth through visibility with product, operations, and technology partners, and ownership of end-to-end outcomes.
Responsibilities
- Lead end-to-end product delivery from intake through release readiness, operationalization, and post-release performance reporting.
- Drive client onboarding and migration plans, including milestones, cutover approach, and progress tracking.
- Manage dependencies, timelines, and resourcing needs; surface risks and remove blockers through active stakeholder management.
- Assess platform and operational readiness for migration, including functional requirements, quality controls, and reporting needs.
- Partner with product and technology teams to plan and execute roadmap deliverables that support client migration outcomes.
- Gather requirements, coordinate functional testing, and enable user training to support adoption of new workflows and tooling.
- Lead change management activities across functional partners, ensuring alignment to risk, controls, compliance, and regulatory expectations.
- Establish and maintain effective working relationships with vendor partners and internal leaders.
- Identify, document, and coordinate resolution of production issues before and after migration, including investigation and validation.
- Validate performance and risk analytics outputs across platforms using available tools and agreed controls.
- Provide concise status updates and recommendations, and present findings, outcomes, and options in stakeholder forums.
Requirements
- At least 5 years of experience in product delivery, implementation, program management, or operations within financial services.
- Demonstrated experience leading cross-functional delivery, dependency management, and release planning across multiple stakeholders.
- Proven ability to run change readiness activities and support adoption of new operating models and processes.
- Experience executing platform or client migrations, including readiness assessment, cutover planning, and issue triage.
- Strong understanding of the systems development life cycle and how to partner effectively with engineering teams.
- Experience supporting institutional clients and/or investment analytics workflows (performance, attribution, risk).
- Ability to produce clear delivery reporting (status, risks, decisions, and outcomes) for senior stakeholders.
- Strong problem-solving skills with attention to detail and comfort working through ambiguity.
- Proficiency with Microsoft Excel, PowerPoint, and Word.
Skills
- Product delivery
- Implementation
- Program management
- Operations
- Financial services
- Cross-functional delivery
- Dependency management
- Release planning
- Change readiness
- Adoption of new operating models
- Platform migrations
- Client migrations
- Readiness assessment
- Cutover planning
- Issue triage
- Systems development life cycle
- Engineering partnership
- Institutional client support
- Investment analytics workflows
- Performance analytics
- Attribution analytics
- Risk analytics
- Delivery reporting
- Problem-solving
- Attention to detail
- Working through ambiguity
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Performance and analytics platforms
- Data analytics
- Metrics-driven delivery performance management
Location
- Global
Work Type
- Full-time
Experience Level
- Vice President
- 5+ years
Education Level
- Bachelor's degree in business, finance, mathematics, or a related field (or equivalent practical experience)
- Chartered Financial Analyst (CFA)
- Chartered Alternative Investment Analyst (CAIA)
- Certificate in Investment Performance Measurement (CIPM)
About the Company
- J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors.
- Our first-class business in a first-class way approach to serving clients drives everything we do.
- We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
- J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments.
- Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries.
- The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Equal Opportunity
- We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
- We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
- We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.