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About the Role
The Microbiology Lab Supervisor provides frontline leadership and oversees the daily execution of laboratory operations. This hands-on role ensures accurate, compliant, and timely testing across Microbiology, leading a team of laboratory technicians while driving workflow efficiency, maintaining quality standards, and ensuring a safe, productive work environment.
Responsibilities
- Ensure adherence to SOPs, ISO 17025 standards, GLP, and regulatory requirements
- Maintain data integrity, accurate testing, and proper documentation
- Coach team members on quality control and laboratory best practices
- Prepare the laboratory and staff for internal and external audits
- Maintain a clean, organized, and compliant lab environment
- Promote and enforce a strong culture of safety
- Lead daily operational huddles to align on priorities, staffing, and workflow
- Manage sample tracking, data entry, and reporting through LIMS
- Allocate staffing based on testing volume and priorities
- Identify and drive process improvements to increase efficiency and throughput
- Maintain performance in a fast-paced, deadline-driven environment
- Supervise and develop a team of laboratory technicians
- Foster a high-performance, accountable, and engaging team culture
- Conduct performance reviews and regular 1:1 coaching conversations
- Support employee growth through training and career development
- Manage staffing plans, scheduling, and workforce planning
- Drive retention through engagement and development initiatives
- Ensure timely and accurate reporting of results
- Escalate out-of-specification results appropriately
- Support resolution of client inquiries and concerns
- Maintain professionalism in all customer interactions
Requirements
- Minimum 3 years of experience leading an hourly workforce in an operations environment
- Experience in commercial laboratory testing or manufacturing preferred (e.g., food, cosmetics, tobacco)
- Strong understanding of quality and safety standards
- Ability to interpret technical and regulatory documents
- Excellent written and verbal communication skills
- Strong problem-solving and decision-making abilities
- Experience working in fast-paced, dynamic environments
- Working knowledge of statistical concepts and data interpretation
- Ability to apply mathematical concepts such as percentages, ratios, and proportions
- Exposure to laboratory conditions including chemicals, biological materials, and varying noise levels
- Required use of personal protective equipment (PPE)
- Ability to stand, walk, and perform repetitive tasks for extended periods
- May occasionally lift up to 50 pounds
- Schedule may include nights and weekends based on business needs
Skills
- Microbiology
- Laboratory operations
- Quality control
- ISO 17025 standards
- GLP
- Data integrity
- LIMS
- Process improvement
- Team leadership
- Performance management
- Customer service
- Statistical concepts
- Data interpretation
Location
- North America
- Europe
Work Type
- Full-time
Experience Level
- 3+ years of experience leading an hourly workforce
Education Level
- Bachelor’s degree in Microbiology or the biological sciences
Salary/Compensations
- $70,000—$85,000 USD
About the Company
- Certified Group is committed to partnering with customers to deliver innovative scientific solutions and expertise – So The World Can Trust In What It Consumes™.
- Our network of 30+ North American and European laboratories serves the food & beverage, dietary supplements, cosmetics, OTC, tobacco/nicotine, cannabis, and hemp industries.
- Certified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries:
- Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries.
- Food Safety Net Services (FSNS) – A leading network of ISO-accredited laboratories across North America, focused on food safety testing, operational support, and technical services for the food industry.
- Labstat – A global leader in contract research and testing for nicotine, tobacco, cannabis, hemp, and next-generation products, with deep expertise in analytical chemistry and toxicology.
- EAS Consulting Group – A regulatory consulting firm offering expert guidance, training, and auditing support across FDA, USDA, and other regulated sectors, powered by a large network of independent advisors.
- FSNS Certification & Audit – Provides accredited third-party auditing and certification services, including food safety, animal welfare, and GMP programs.
Equal Opportunity
- We are an Equal Opportunity Employer and make employment decisions without regard to protected characteristics under applicable law.