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About the Role
The Business Development Center (BDC) Administrator develops, processes, manages, follows up on, and tracks all customers pertaining to the parts, service, and sales departments within the dealership. This role is crucial for gathering accurate customer information to build a database for follow-up and retention, and for increasing appointments, sales, and customer retention.
Responsibilities
- Gather accurate customer information to create a database for follow-up and retention
- Build knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions
- Use computer and phone skills within our Internet department to increase appointments, sales and customer retention
- Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers
Requirements
- Provide information to customers and employees
- Manage your time
- Type
- Basic computer and phone experience
- 18 years or older required
- Drug-free workplace
Skills
- Computer skills
- Phone skills
Location
- Yorkville, NY
Work Type
- On-site
- Full-time
Education Level
- High school graduate or equivalent
Salary/Compensations
- Est. Hourly Earnings ranges from $17.00-$21.00 plus bonus/commission
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
About the Company
- We are committed to Growing our Company and Growing our People!
- We are one of over 300 Lithia & Driveway dealerships nationwide.
- Come be a part of the Automotive Industry future with the Lithia & Driveway family, a Fortune 200 company.
- We are growing fast! And with growth comes opportunity!
Equal Opportunity
- We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
- We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.