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About the Role
As Recruiting Operations Manager, you will own the systems, processes, data, and programs that power hiring at Hex. This is a builder role focused on creating scalable infrastructure for a fast-growing recruiting function, aiming for a hiring system that improves measurably each quarter through automation and efficient workflows.
Responsibilities
- Own the recruiting tech stack end to end, including configuration, integrations, and vendor management.
- Design and continuously improve the hiring workflow, removing or automating manual steps.
- Make build-versus-buy and consolidate-versus-keep decisions for the tech stack.
- Build recruiting analytics for decision-making, including pipeline health, funnel conversion, time-to-fill, and hiring forecasts.
- Establish and enforce data hygiene and reporting standards.
- Partner with Finance and People on headcount planning, req management, and pipeline alignment.
- Identify and implement AI improvements in the hiring funnel, defining success metrics.
- Set guardrails and build shared, reusable workflows for the recruiting team.
- Run experiments on sourcing approaches, interview structures, and automations to improve quality and speed.
- Lead interviewer training, structured interview rollout, and consistency programs.
- Build the operating rhythm, including dashboards, weekly reporting, and QBR inputs.
- Own candidate experience operationally, ensuring smooth and high-signal processes.
- Ensure automation maintains a human touch in candidate communications.
Requirements
- 6+ years in recruiting operations, talent operations, or a closely related People Ops, BizOps, or analytics role.
- Experience scaling a function at a high-growth company.
- Deep hands-on expertise with an ATS as an admin and workflow builder.
- Strong analytical skills, comfortable owning recruiting data and building dashboards.
- Evidence of building internal tools, automations, or workflow experiments.
- Track record of turning messy, manual processes into scalable, documented, adopted workflows.
- Experience implementing AI-powered recruiting automation.
- Sound judgment on when to automate, redesign processes, or keep things simple.
- Experience partnering with recruiters, hiring managers, and cross-functional stakeholders.
- Comfort with ambiguity and a bias to action.
- Headcount planning tools, HRIS systems, and experience working alongside a data team are a plus.
- Comfort with SQL and BI tools is a real plus.
Skills
- ATS administration
- Workflow building
- Data analysis
- Dashboard creation
- Process improvement
- AI implementation
- Experimentation
- Interviewer training
- Candidate experience management
- SQL
- BI tools
Location
- San Francisco
- New York
- US Remote
- UK Remote
Work Type
- Remote
Experience Level
- 6+ years
Salary/Compensations
- $140,000 - $180,000
Benefits
- Market-benched salary & equity
- Comprehensive health benefits
- Flexible paid time off
About the Company
- Hex is growing its team on a mission to make everyone a data person.
- Our platform solves key pain points with data and analytics tooling, empowering users to explore data using natural language.
- Thousands of customers use Hex for its beautiful UI, agentic superpowers, and flexibility.
- Hex has raised over $100M from investors including Sequoia, a16z, Snowflake and Amplify.
- We have office hubs in San Francisco and New York, with remote team members throughout the US and UK.
- We are a high-agency team that ships fast and has fun.
Equal Opportunity
- Hex Technologies uses AI-assisted tools as part of our application review process, including for resume screening and fraud detection. These tools help our team evaluate applications and verify applicant information. All AI-generated recommendations are reviewed by a member of our recruiting team before any hiring decision is made. No application is automatically rejected based solely on an AI tool's output.
- By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.