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Don't guess if your resume is good enough.
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About the Role
A Ski/Snowboard Tech keeps customers' gear ready for the mountain, performing edge and wax services, binding mounts, and light repairs. This role requires clear communication, safe tool usage, and a commitment to maintaining an organized and high-performing shop environment.
Responsibilities
- Provide outstanding customer service.
- Proactively improve skills and product knowledge.
- Be approachable and comfortable assisting customers with questions or concerns.
- Act as an expert in the home zone/department and proficient in another department.
- Learn and implement the company's Security Policy.
- Edge and wax skis and snowboards to specifications.
- Mount bindings on skis and snowboards accurately and safely.
- Perform light repair work on skis, snowboards, and related equipment.
- Use shop tools and equipment properly and maintain them.
- Inspect gear for damage or wear and report issues.
- Follow the shop workboard to prioritize and complete daily work orders.
- Communicate job status and any delays to the Lead and Manager.
- Work safely at all times, following shop safety procedures.
- Keep the work area clean, organized, and free of hazards.
- Report unsafe conditions or equipment issues immediately.
- Create an inviting ambiance by maintaining a clean, organized, and safe work environment.
- Maintain open communication within the zone/department and with staff and customers.
- Efficiently prioritize and execute daily tasks/goals to achieve organizational goals.
- Stay up-to-date with all company information and implement department initiatives.
- Effectively communicate both written and verbally.
- Understand how to prioritize daily workload.
- Create a positive and fun vibe that elevates the customer and staff experience.
- Stay up to date with shop equipment, tools, and manufacturer specifications.
Requirements
- Previous ski/snowboard shop, tech, or related industry experience (preferred, but not required).
- Knowledge of ski and snowboard equipment, edges, wax, and bindings.
- Good with tools and mechanically inclined.
- Ability to follow the shop workboard and complete work orders accurately and on time.
- Strong verbal and written communication with customers and staff.
- Attention to detail.
- Basic computer skills.
- Flexibility and adaptability.
- Must be able to lift 40 pounds, bend down repeatedly, and stand for the majority of an 8-hour shift.
- Commitment to working safely and maintaining a clean, safe work environment.
- Time management and problem-solving skills.
- Available to work during operating hours, including weekdays, weekends, and holidays (except Thanksgiving and Christmas).
Skills
- Ski/snowboard repair
- Binding mounting
- Edge and wax services
- Customer service
- Tool usage
- Communication (written and verbal)
- Attention to detail
- Time management
- Problem-solving
- Mechanical aptitude
Work Type
- Seasonal
- Part-time
- Full-time
Experience Level
- Level 1
Salary/Compensations
- $19.65-$24
About the Company
- Sports Basement's shop is awesome and unique.
- Understand the charm of Sports Basement, and create a positive and fun vibe that elevates the customer and staff experience.