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About the Role
A Ski/Snowboard Tech is responsible for maintaining customer gear, including edging and waxing skis and snowboards, mounting bindings, and performing light repairs. This role requires clear communication with leads and managers, adherence to safety protocols, and a commitment to a clean and organized workspace.
Responsibilities
- Provide outstanding customer service.
- Proactively improve skills and product knowledge.
- Be approachable and comfortable assisting customers with questions or concerns.
- Act as an expert in the home zone/department and proficient in another department.
- Implement the company's Security Policy.
- Edge and wax skis and snowboards to manufacturer and shop specifications.
- Mount bindings on skis and snowboards accurately and safely.
- Perform light repair work on skis, snowboards, and related equipment.
- Use shop tools and equipment properly and maintain them.
- Inspect gear for damage or wear and report issues.
- Follow the shop workboard to prioritize and complete daily work orders.
- Communicate job status and any delays to the Lead and Manager.
- Work safely at all times, following shop safety procedures.
- Keep the work area clean, organized, and free of hazards.
- Report unsafe conditions or equipment issues immediately.
- Create an inviting ambiance by maintaining a clean, organized, and safe work environment.
- Maintain open communication within the zone/department and with staff and customers.
- Efficiently prioritize and execute daily tasks/goals to achieve organizational goals.
- Stay up-to-date with all company information and implement department initiatives.
- Effectively communicate both written and verbally.
- Prioritize daily workload.
- Understand the company charm and create a positive and fun vibe.
- Stay up to date with shop equipment, tools, and manufacturer specifications.
Requirements
- Previous ski/snowboard shop, tech, or related industry experience (preferred).
- Knowledge of ski and snowboard equipment, edges, wax, and bindings.
- Mechanically inclined and comfortable with tools.
- Ability to follow the shop workboard and complete work orders accurately and on time.
- Strong verbal and written communication skills.
- Attention to detail.
- Basic computer skills.
- Flexibility and adaptability to changing workloads.
- Ability to lift 40 pounds, bend down repeatedly, and stand for the majority of an 8-hour shift.
- Commitment to working safely and maintaining a clean, safe work environment.
- Time management and problem-solving skills.
- Available to work during operating hours, including weekdays, weekends, and holidays (except Thanksgiving and Christmas).
Skills
- Ski/snowboard repair
- Binding mounting
- Edging
- Waxing
- Customer service
- Communication
- Time management
- Problem-solving
- Mechanical aptitude
Work Type
- Seasonal
- Part-time
- Full-time
Experience Level
- Level 1
Salary/Compensations
- $19.65-$22
About the Company
- Sports Basement's shop is awesome and unique.
- Understand the charm of Sports Basement, and create a positive and fun vibe that elevates the customer and staff experience.