Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Snow Sales Staffer role.
Rezi rewrites your resume against Sports Basement's job description. Free.
Tailor your resume to this Snow Sales Staffer role.
Rezi rewrites your resume against Sports Basement's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Snow Sales Staffer posting at Sports Basement — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Snow Sales Staffer posting at Sports Basement — free, in seconds.
About the Role
The Staffer role is responsible for ensuring the day-to-day operations and expectations of their zone/department are met, contributing to the overall morale of the store, and uplifting staff. This role involves providing excellent customer service, managing product, and maintaining a positive and fun work environment. The Staffer acts as a role model and assists with management tasks as needed, working primarily on the sales floor.
Responsibilities
- Provide outstanding (WOW) customer service.
- Proactively improve skills and product knowledge through training and participation in activities.
- Ensure customers find you approachable and comfortable coming to you with questions, concerns, or issues.
- Be an expert in your home zone/department and proficient in one other department to provide excellent on-the-spot customer service.
- Learn to implement SB's Security Policy.
- Identify merchandise priorities for your zone/department and work with your lead and manager to create a daily plan of action.
- Learn and understand department goals, maintain cleanliness & organization within the zone/department.
- Collaborate with the merchandising team to create awesome department/zone displays.
- Ensure all incoming product is merchandised efficiently, effectively, and safely.
- Create an inviting ambiance by maintaining a clean, organized, and safe work environment for customers and staff.
- Maintain open communication within your zone/department and with staff and customers.
- Efficiently prioritize and execute daily tasks/goals, projects to achieve organizational goals in a timely manner independently or as a team.
- Stay up-to-date with all company information and quickly implement department initiatives.
- Understand the charm of Sports Basement, and create a positive and fun vibe that elevates the customer and staff experience.
Requirements
- Previous retail or industry experience.
- A desire to grow into a leadership role.
- Ability to create a WOW experience for every customer.
- Strong verbal and written communication with customers and staff.
- Attention to detail.
- Basic computer skills.
- Flexibility and adaptability as your role day to day might change.
- Must be able to lift 40 pounds, bend down repeatedly, and stand for the majority of a shift.
- Maintain a clean and safe work environment.
- Time management skills and problem-solving skills.
- Awareness of business tools pertinent to your zone/department (e.g., Google Docs, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed, Fiori).
- Available to work during operating hours, including weekdays, weekends, and holidays (except Thanksgiving and Christmas).
Skills
- Leadership skills
- Customer service
- Product knowledge
- Communication (written and verbal)
- Attention to detail
- Basic computer skills
- Flexibility
- Adaptability
- Time management
- Problem-solving
- Merchandising
- Interpersonal skills
Work Type
- Seasonal
- Part-time
- Full-time
Experience Level
- Level 1
Salary/Compensations
- $19.65-$22
About the Company
- Sports Basement is a unique company where employees are encouraged to share their passion for outdoor gear and sports.
- The company fosters a positive and fun vibe that elevates the customer and staff experience.