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About the Role
The Staff Compliance Analyst will contribute to and execute the Security Compliance leadership's strategy. This involves maintaining existing third-party assurance programs and driving the analysis and adoption of new programs. The role requires collaboration with Sales, Security, and Operations teams, monitoring ServiceNow’s controls, and driving organizational changes through effective testing. The ideal candidate will understand how to leverage AI to scale compliance for the future and possess strong analytical and problem-solving skills.
Responsibilities
- Perform activities to help measure and monitor compliance with company policies and procedures
- Facilitate certifier requests and information gathering for external and internal audits
- Lead onsite and remote audits – both certification and customer audits
- Conduct activities to comply with the various Government Cyber Security requirements within EMEA
- Successfully drive security compliance testing activities across various teams within the organisation
- Liaise with Risk Management and conduct security risk assessment activities
- Help our customers understand ServiceNow’s security and compliance control environment
- Contribute towards enhancing the GRC tool and processes to meet compliance business needs
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- 8+ years working in the field of cyber security compliance, security risk or audit or similar experience plus education
- Direct and recent working experience with at least three of the following compliance programs: ISO 27001, PCI, UK Cyber Essentials Plus, Spanish ENS, France HDS, TISAX & C5 in Germany, and/or SOC2
- Prior experience working in the Security and Compliance group at a SaaS/Cloud company or with Security and Risk practice of a Big Four firm
- Demonstrated experience working in large projects
- Experience using a GRC system
- Excellent report writing skills, ability to prepare compliance reports and associated metrics
- Excellent verbal and written communication skills
- Be able to work effectively with other members of the GRC organization to drive results
Skills
- AI integration
- Cyber security compliance
- Security risk
- Audit
- ISO 27001
- PCI
- UK Cyber Essentials Plus
- Spanish ENS
- France HDS
- TISAX & C5 in Germany
- SOC2
- GRC system
- Report writing
- Communication skills
Location
- AMS - North America and Canada
Work Type
- Flexible
- Remote
Experience Level
- 8+ years
Education Level
- Relevant professional certifications such as CISSP, CISA, CISM are desirable
Salary/Compensations
- $103,300 - $180,800
Benefits
- Equity (when applicable)
- Variable/incentive compensation
- Health plans
- Flexible spending accounts
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
About the Company
- ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help businesses work smarter, faster, and better.
- We're building an AI-native culture where technology and talent are unstoppable together.
- The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers.
- We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider.
- We create an environment where our employees are proud to work and can make a positive impact.
Equal Opportunity
- ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
- In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
- We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
- For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.