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About the Role
Fastly is seeking a Senior Director, PR & Communications to lead and scale its Global PR and Comms team. This role will focus on increasing external share of voice, elevating global media awareness, highlighting customer success stories, and reinforcing Fastly's reputation as a category authority.
Responsibilities
- Architect and execute a proactive, aggressive global PR strategy that secures regular tier-1 business, financial, tech, and trade coverage.
- Partner with and manage regional PR leads across AMERS, EMEA, and APJ to localize press strategy, manage regional PR agencies, craft the story, and drive media coverage tailored to local markets.
- Serve as a trusted advisor to the CMO and executive leadership team on media strategy, crisis communications, and proactive press opportunities.
- Partner with Product Marketing and Customer Marketing to translate customer wins and product innovations into headline-worthy news stories.
- Manage external PR agencies and global communications budgets, establishing clear accountability, media targets, and performance benchmarks.
- Develop, manage, and track communications metrics (share of voice, message pull-through, tier-1 press placements, and media reach) to measure outcomes, allocate resources, and demonstrate business impact.
- Partner closely with our GTM communications lead to support senior executives with strategic messaging, speaking platforms, customer comms, and field alignment.
- Partner with our internal comms lead to champion transparent workplace storytelling through channels like the Fastly Times newsletter, global All Hands, and Behind the Numbers.
- Manage and mentor a global team across AMERS, EMEA, and APJ, alongside dedicated leads for internal comms and GTM comms.
Requirements
- 10+ years of PR and communications experience across enterprise technology, developer infrastructure, cloud computing, or cybersecurity, with a core focus on media relations and corporate PR.
- Proven track record of pitching, securing, and shaping tier-1 business, tech, and financial press coverage.
- Demonstrated people management experience leading distributed global PR teams across multiple regions (AMERS, EMEA, APJ).
- Experience aligning external PR with GTM messaging and internal employee communications to maintain narrative consistency.
- Experience advising, coaching, and drafting communications for senior leaders and spokespeople.
- Sound judgment navigating press inquiries and incident communications under tight deadlines.
- A history of driving measurable press results and accountability across global PR agency retainers.
- Capable of evaluating communications output against media share of voice, press reach, and message resonance.
Skills
- Media Relations
- Corporate PR
- Crisis Communications
- Executive Communications
- Internal Communications
- Agency Management
- Data-Driven Mindset
Location
- San Francisco, CA
- Denver, CO
- New York, NY
- Remote within the US
Work Type
- Hybrid
- Remote
Experience Level
- Senior Director
- 10+ years
Education Level
- Bachelor's Degree
Salary/Compensations
- $209,560 to $295,860
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Family planning support
- Mental health support
- Employee Assistance Program
- Life insurance
- Disability insurance
- Accident insurance
- Flexible Vacation policy
- 18 days of accrued paid sick leave
- 401(k) with company match
- Employee Stock Purchase Program
- 12 paid local holidays
- 12 paid company wellness days
About the Company
- Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
- We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives.
- We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
- We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
Equal Opportunity
- Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
- Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.