Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this IT Support Specialist role.
Rezi rewrites your resume against JLSa2 Therapeutics's job description. Free.
Tailor your resume to this IT Support Specialist role.
Rezi rewrites your resume against JLSa2 Therapeutics's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the IT Support Specialist posting at JLSa2 Therapeutics — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the IT Support Specialist posting at JLSa2 Therapeutics — free, in seconds.
About the Role
This hands-on IT professional role supports a team scaling in a fast-paced startup environment. The position starts part-time, approximately 4 hours per day onsite, with an expected transition to full-time as the company grows. You will be the primary contact for daily IT support, managing help desk requests, infrastructure, and systems administration.
Responsibilities
- Provide Level 1 through Level 3 technical support for staff, in person
- Set up, configure, and maintain workstations, laptops, printers, and peripherals
- Manage user accounts, permissions, and onboarding/offboarding
- Administer Microsoft 365, including email, file sharing, and security settings
- Support network infrastructure including switches, firewalls, Wi-Fi, and VPN
- Troubleshoot and support lab equipment, instrument PCs, and connected systems
- Maintain backups, patching, endpoint protection, and asset inventory
- Document procedures and work with outside vendors and service providers as needed
- Help support data integrity and compliance practices in a regulated environment
Requirements
- 3+ years of IT support experience across help desk and systems administration
- Solid knowledge of Windows and macOS, Active Directory or Entra ID, and cloud productivity platforms
- Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
- Strong troubleshooting skills and the ability to explain technical issues clearly to non-technical users
- Self-directed and comfortable working independently
- Reliable transportation and ability to be onsite daily
- Solid documentation skills
- Team player who would assist other team members in other departments with other administrative tasks
- Experience supporting biotech, life sciences, or laboratory environments
- Familiarity with lab instruments or scientific software
- Exposure to GxP, 21 CFR Part 11, or other regulatory compliance requirements
Skills
- Windows
- macOS
- Active Directory
- Entra ID
- Cloud productivity platforms
- Networking fundamentals
- TCP/IP
- DNS
- DHCP
- VLANs
- Troubleshooting
- Documentation
Location
- Onsite
Work Type
- Part-time
- Onsite
- Full-time (transition expected)
Experience Level
- 3+ years of IT support experience
Education Level
- 4 year degree in relevant coursework
Salary/Compensations
- $38/hr to $60/hr
Benefits
- Benefits are not offered for part-time employment