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About the Role
ICF Next is seeking a UX/UI Design Manager to lead digital product and user interface design. This role involves conducting user research, developing information architecture, and establishing design direction in collaboration with development teams. The position requires defining and maintaining the UX strategy, backlog, and roadmap, while also developing analytics strategies and KPIs to evaluate user experience efforts.
Responsibilities
- Lead UX/UI planning and execution across digital products and user interfaces.
- Conduct user research and usability evaluations to identify user needs and opportunities for improvement.
- Develop information architecture, requirements, wireframes, storyboards, user flows, process flows, site maps, and prototypes.
- Establish UX/UI design direction and collaborate with development teams to support implementation.
- Develop and maintain usability test plans and support internal and external usability testing.
- Define and maintain the UX strategy, backlog, and roadmap.
- Collaborate with client stakeholders and cross-functional teams throughout the product lifecycle.
- Develop analytics strategies and KPIs to help evaluate digital communications and user experience efforts.
Requirements
- Minimum of 5 years of relevant UX/UI experience.
- Active Top Secret security clearance.
- High school diploma plus relevant certifications (e.g., UX certifications from General Assembly, Human Factors International, or Neilson Norman Group).
- 1+ years of experience applying formal usability and user-centered design methods.
- 1+ years of experience conducting user research and usability testing.
- 1+ years of experience creating wireframes, storyboards, user flows, process flows, site maps, and prototypes.
- 1+ years of experience providing UX/UI direction within multidisciplinary development teams.
- 1+ year of experience with wireframing and design tools.
- 1+ years of experience with Photoshop, Illustrator, wireframing tools, HTML, CSS, JavaScript prototyping, MS Teams, SharePoint, and forms.
- Strong UX/UI portfolio demonstrating relevant work.
- U.S. citizenship required.
Skills
- User-centered design
- Systems-thinking
- Information architecture
- Interaction design
- Wireframing
- Design tools
- Photoshop
- Illustrator
- HTML
- CSS
- JavaScript prototyping
- MS Teams
- SharePoint
- Forms
Location
- Washington, DC area
- Onsite
Work Type
- Full-time
- Onsite
Experience Level
- 5+ years of relevant UX/UI experience
- 1+ years of experience applying formal usability and user-centered design methods
- 1+ years of experience conducting user research and usability testing
- 1+ years of experience creating wireframes, storyboards, user flows, process flows, site maps, and prototypes
- 1+ years of experience providing UX/UI direction within multidisciplinary development teams
- 1+ year of experience with wireframing and design tools
Education Level
- High school diploma
- Relevant certifications (e.g., UX certifications from General Assembly, Human Factors International, or Neilson Norman Group)
- Bachelor's degree (Preferred)
Salary/Compensations
- $118,807.00 - $201,971.00
Benefits
- Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
About the Company
- ICF is a global advisory and technology services provider.
- We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
- We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive.
Equal Opportunity
- We are an equal opportunity employer.
- Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.
- We will consider for employment qualified applicants with arrest and conviction records.
- Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.