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About the Role
Adams prioritizes creating a warm and welcoming environment for both customers and team members, believing exceptional customer service goes beyond meeting needs. Each team member is expected to greet customers personally, serve them with friendly, polite, and knowledgeable assistance, and always put customer needs above other tasks. We value a workplace where employees treat each other with courtesy and respect, fostering a collaborative and supportive atmosphere.
Responsibilities
- Provide friendly, informed service and assist customers with product selections, samples, and special orders.
- Cut, weigh, grind, and package cheese, coffee, dips, spreads, and other specialty items.
- Stock and rotate products to ensure freshness, correct labeling, and attractive displays.
- Maintain cleanliness and organization across all areas including counters, tools, and equipment.
- Brew coffee and keep the coffee station and sample area clean and well-stocked.
- Take and prepare catering, custom platter, and special orders accurately.
- Monitor product quality and presentation; check sell-by dates and packaging.
- Assist with inventory, placing orders, receiving deliveries, or training new associates.
Requirements
- Willingness to learn about all cheese and coffee products and able to explain them thoroughly to customers.
- Know where to locate these products on the sales floor.
- Work in a productive pace work environment with other coworkers.
- Ability to demonstrate and set the example for Adams’ culture and values.
- Willingness to work collaboratively and communicate with a team of coworkers and managers.
- Exhibit enthusiasm, positivity and/or knowledge about Adams’ products and quality.
- Consistently move, adjust, and position items weighing up to 50 pounds.
- Work in cold temperatures for majority of your shift.
- Safely use knives and other equipment necessary to effectively run the department.
- Ability to remain in a stationary position for duration of shift.
- Occasionally ascend/descend a stepstool, stepladder, and/or ladder.
- Repeating motions that may include the wrists, hands and/or fingers for duration of shift.
- Communicate with others to exchange information.
- Moving self in different positions to accomplish tasks including in tight and confined spaces.
- Be food safety certified (if assigned).
Skills
- Customer service
- Product knowledge (cheese and coffee)
- Food preparation
- Inventory management
- Teamwork
- Communication
Location
- Onsite
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High School Diploma or equivalent preferred
- Food safety certification may be required
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Pet insurance
- Paid time off
- Holiday pay
- Flexible pay schedules with DailyPay
- Employee Discount
About the Company
- Adams prioritizes creating a warm and welcoming environment for both customers and team members.
- We believe exceptional customer service goes beyond meeting needs—it’s about treating everyone with genuine respect, kindness, and appreciation.
- We value a workplace where employees treat each other with the same courtesy and respect as our customers, fostering a collaborative and supportive atmosphere that reflects our commitment to service excellence.