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About the Role
We're hiring a Manager, Multimedia Event Production to provide technical leadership and oversee the technology, operations, and delivery of live and recorded content. This role is responsible for driving production excellence, fostering a high-performing team, establishing consistent production standards, and advancing technology alignment across locations. The ideal candidate brings strong technical expertise, leadership abilities, and a passion for developing team capabilities.
Responsibilities
- Provide technical leadership, guidance, and mentorship to producers, video engineers, editors, and production partners.
- Coordinate and oversee freelance and union crew engagement for regional productions.
- Own and coordinate regional production budgets, AV vendor relationships and contracts, and equipment procurement and lifecycle planning.
- Build scalable production systems, including SOPs, templates, and technical specifications.
- Partner with multimedia leadership and regional counterparts to develop and implement standardized technology architecture, production infrastructure, and operational processes.
- Drive continuous improvement by promoting shared best practices, strengthening cross-location collaboration, and mentoring others.
- Lead production planning and governance, including project milestones, critical dependencies, resource and crew requirements, stakeholder approvals, rehearsals, run-of-show documentation, and production closeout activities.
- Lead the planning and delivery of multimedia productions from concept through completion, ensuring business objectives are translated into production requirements, technical deliverables, resource plans, budgets, and execution timelines.
- Develop and present business cases for AV and multimedia technology investments, including equipment upgrades, infrastructure improvements, and new production capabilities.
- Measure and communicate the business value of multimedia services and investments through operational efficiencies, cost optimization, technology utilization, service quality, and continuous improvement opportunities.
- Oversee the planning, technical execution, and delivery of multi-camera live productions, ensuring consistent standards for camera operations, switching, audio, lighting, and signal flow.
- Own and oversee livestream and virtual production infrastructure — including encoders, switchers, Zoom, streaming platforms, and redundancy/failover planning.
- Establish and maintain standardized technical configurations and production practices across locations.
- Provide hands-on technical support and production expertise when needed, including live event operations, troubleshooting, and complex productions.
- Guide production professionals and partners in proactively identifying, troubleshooting, and resolving live production issues with minimal event disruption.
- Lead and coordinate the successful execution of in-person, broadcast, virtual, and hybrid events.
- Own broadcast-quality standards for color, audio levels, closed captioning, and multi-platform delivery specifications.
- Oversee regional venue requirements, including IATSE, house AV coordination, and load-in/load-out logistics.
- Partner with creative directors, designers, business leaders, and brand teams from concept through final delivery, translating creative goals into executable production plans.
- Advise constructively on technical feasibility, budget, and timelines, offering alternatives that preserve creative intent.
- Oversee production quality and content delivery across live events, recordings, and post-production, ensuring consistent brand presentation and adherence to corporate style guidelines.
- Partner closely with executive leadership, Corporate Communications, Marketing, PR, brand teams, and other business stakeholders to align production strategies with business objectives and brand standards.
- Participate in creative reviews as a strategic technical partner.
- Oversee post-production quality, including editing, motion graphics, color, and sound design.
- Lead post-event reviews and evaluations with business stakeholders, brand partners, and production teams to assess quality and stakeholder satisfaction.
Requirements
- 7+ years of experience in multimedia, broadcast, or live event production.
- Demonstrated technical expertise.
- At least 2 years of experience leading production initiatives, coordinating cross-functional teams, or providing technical guidance and mentorship.
- Strong hands-on knowledge of multi-camera production, audio mixing, lighting, video switching, livestreaming, and enterprise collaboration platforms, including Zoom.
- Demonstrated ability to lead technical production teams, evaluate production quality, troubleshoot complex technical challenges, and provide hands-on support.
- Experience in a large, global corporate environment, with the ability to shape and advance enterprise AV and multimedia production capabilities across multiple locations.
- Working knowledge of Zoom Meetings, Zoom Webinars, and virtual/hybrid event production.
- Demonstrated experience supporting executive-level communications, corporate events, and high-visibility productions within a complex enterprise environment.
- Ability to manage competing priorities, engage senior stakeholders, and deliver consistently high-quality experiences.
- Experience coordinating complex productions with venue teams, union crews, or broadcast studio environments.
- Proven partnership with business, creative, and brand stakeholders, including the ability to translate requirements into successful productions.
- Experience managing budgets, vendors, and contracts.
- Working knowledge of professional production and post-production tools, including Premiere Pro, After Effects, vMix, TriCaster, Blackmagic ATEM, and streaming platforms such as ON24, ScaleFT, YouTube Live, and Vimeo.
- Demonstrated track record leading successful corporate multimedia productions, technical operations, and teams.
- Experience developing business cases, evaluating technology investments, and demonstrating financial and operational value through cost-benefit analysis and ROI assessments.
- IATSE or venue union relations experience.
- Broadcast engineering background (RF, satellite, or studio control room experience).
- Experience with immersive or interactive formats (AR overlays, projection mapping, LED walls).
Skills
- Multimedia
- Broadcast
- Live event production
- Technical leadership
- Production excellence
- Team leadership
- Production standards
- Technology alignment
- Technical expertise
- Mentorship
- Coaching
- Knowledge sharing
- Business needs translation
- Scalable solutions
- Operational excellence
- Continuous improvement
- Multi-camera production
- Audio mixing
- Lighting
- Video switching
- Livestreaming
- Zoom
- Virtual event production
- Hybrid event production
- Executive communications
- Budget management
- Vendor management
- Contract management
- Premiere Pro
- After Effects
- vMix
- TriCaster
- Blackmagic ATEM
- ON24
- ScaleFT
- YouTube Live
- Vimeo
- Business case development
- Technology investment evaluation
- Cost-benefit analysis
- ROI assessment
- IATSE
- Venue union relations
- Broadcast engineering
- RF
- Satellite
- Studio control room operations
- Immersive formats
- Interactive formats
- AR overlays
- Projection mapping
- LED walls
Location
- Multiple locations
Work Type
- Full-time
Experience Level
- Manager
- 7+ years of experience
- 2+ years of experience leading production initiatives
About the Company
- Center on the Customer: Every decision we make starts with our customer.
- Create with Curiosity: Curiosity allows us to imagine – and then do - better.
- Collaborate with Candor: Exchanging candid and direct perspectives brings out the best in us.
- Champion Excellence: We strive to be our best and deliver excellence by setting clear expectations and empowering everyone to meet and exceed ambitious goals.