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About the Role
Cochlear is seeking a Senior Facilities Coordinator to manage daily facilities operations, building maintenance, contractor safety, and workplace services across its Sydney sites. This role supports the Facilities Manager and serves as the primary operational escalation point for the Site Manufacturing Director.
Responsibilities
- Oversee day-to-day planned and reactive maintenance activities, ensuring compliance with safety and site quality standards.
- Assist business departments with workstation changes, minor office reconfigurations, and operational setup needs.
- Serve as the daily site escalation point for general building services, contractor site access, and maintenance inquiries.
- Participate in the on-call roster for 24/7 response to critical facilities alarms, fault escalations, and emergencies.
- Oversee on-site contractors during routine servicing, repairs, and minor works, verifying completion to specification.
- Track vendor compliance against agreed Service Level Agreements (SLAs).
- Lead site coordination meetings with trade contractors and maintain documented records.
- Support the Director Global Facilities in delivering major building projects on time and budget.
- Conduct routine building inspections and safety walks, recording hazard findings.
- Enforce contractor safety compliance prior to work commencement, verifying necessary documentation.
- Act as the technical lead and senior operational point of contact for site facilities, troubleshooting, contractor oversight, and site safety.
- Assist in identifying local cost-saving opportunities for routine facilities expenditure.
Requirements
- Extensive experience in facilities management within a commercial, industrial, or manufacturing environment.
- Demonstrated experience acting as a technical lead, site operational contact, or senior team mentor.
- Tertiary or recognized trade qualifications relevant to Facilities Management, Mechanical/Electrical Services, or Building Operations.
- Strong understanding of Building Management Systems (BMS), CMMS platforms (e.g., Corevision/SAP), high-risk permit-to-work systems (SWMS, JSA, PTW), and contractor safety compliance.
- Proven analytical and technical troubleshooting skills.
- Vendor management skills with the ability to act as a key operational escalation point for site leadership.
- Excellent verbal and written communication skills.
- Track record of effective cross-functional collaboration and stakeholder management.
- Direct operational experience working within a biomedical, pharmaceutical, medical device, or highly regulated manufacturing facility subject to Good Manufacturing Practice (GMP) and cleanroom standards (Ideal).
- Experience managing facilities operations from a tenant/client perspective (Ideal).
- Advanced capability in BMS fault diagnostics and automated access control systems administration (Ideal).
Skills
- Facilities Management
- Building Maintenance
- Contractor Safety Management
- Workplace Services
- Planned Maintenance
- Reactive Maintenance
- Building Management Systems (BMS)
- CMMS platforms (e.g., Corevision/SAP)
- Permit-to-Work Systems (SWMS, JSA, PTW)
- Vendor Management
- Analytical Troubleshooting
- Technical Troubleshooting
- Communication Skills
- Cross-functional Collaboration
- Stakeholder Management
- BMS Fault Diagnostics (Ideal)
- Automated Access Control Systems Administration (Ideal)
Location
- Macquarie University
- Lane Cove
Work Type
- Permanent
- Full-time
- Onsite
Experience Level
- Senior
Education Level
- Tertiary or recognised trade qualifications relevant to Facilities Management, Mechanical/Electrical Services, or Building Operations.
Benefits
- Opportunity to make a difference to people’s lives.
- Learn and grow with the company.
- Exposure and daily interaction with key stakeholders.
- Hands-on involvement in supporting major capital works, facility upgrades, and expanding facilities services.
- Further development of technical mastery in specialized cleanroom environments, QMS compliance, and site operational leadership.
- Join a purpose-led organisation.
- Programs in place to support continuous learning, professional development, and work-life balance.
About the Company
- Cochlear's mission is to help people hear and be heard.
- Global leader in implantable hearing solutions.
- Dedicated to helping people with moderate to profound hearing loss experience a world full of sound.
- Aims to transform the way people understand and treat hearing loss and innovate to connect people with future technologies.
Equal Opportunity
- Cochlear values and welcomes the unique contributions, perspectives, experiences, and backgrounds of its employees.
- Aims to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling people to realize their full potential.
- Through internal programs and employee benefits, Cochlear aims to create an environment where people feel valued and supported.