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About the Role

The Practice Director oversees strategies and efforts relative to client experience, profitability, technical quality, innovation, business development, and employee engagement for the practice. This role aligns vertical markets and clientele with company strategic plans, acting as a brand ambassador to build relationships and drive business. The Practice Director ensures alignment of production staff and project work, potentially serving as Practice Manager.

Responsibilities

Develops the annual budget for the practice in cooperation with the sector leadership team, tracks revenue margins, and conducts budget reviews to maximize profits.
Evaluates practice performance, adjusts operations, and provides reports on practice performance.
Oversees employee relations and personnel matters, including employment actions within the practice.
Collaborates with leadership to foster an engaged employee culture and lead company-wide events.
Teams with Practice Managers to identify and address employee development opportunities and gaps.
Demonstrates an organization-wide mindset, cooperating across practice leadership to meet sector goals.
Maintains national-level knowledge and presence across the practice and industry to inform project pursuits and execution.
Builds and maintains client relationships across all strategic locations.
Mentors project staff on client expectations, service standards, and practice trends.
Utilizes all service lines to grow presence within the practice and better support clients.
Manages client experience to ensure profitable market share, aligning client maintenance and development with sector growth strategies.
Teams with marketing staff to generate proposals and determine profitable fee structures.
Assists sector leadership to develop and/or implement plans for practice growth and development.
Mentors others to share expertise and knowledge of market, clients, and projects.
Monitors and utilizes company and industry trends to maintain a competitive position.
Supports implementation of innovation goals for the practice and develops innovative ways to support clients.
Oversees all operation areas of the practice through direct supervision of practice managers for project execution.
Assists sector leadership to procure opportunities that align with sector strategy.
Leads communication and collaboration across the practice to ensure consistency across projects.
Assesses and communicates staffing and resource needs for the practice to sector leadership.
Implements process changes to improve client experience.
Strategizes the technical needs of the practice to develop and implement appropriate tools, processes, and procedures.

Requirements

Bachelor’s degree in engineering, construction management, science, technology, marketing, or business preferred.
Ten (10) or greater years of relevant experience, with a minimum of five (5) years leadership/management experience.
Experience in Supply Chain and/or Manufacturing.
History of building strong teams to improve client experience and drive business results.
Proven track record in engaging with clients and maintaining effective relationships.
Demonstrated ability to achieve measurable results based on client satisfaction.
Demonstrated understanding and participation in professional networks in the AEC industry.

Skills

Drives a timely exchange of information
Breaks down communication barriers
Unites diverse ideas to achieve best results
Communicates comfortably with a wide variety of stakeholders
Leads with humility sharing lessons learned
Adapts leadership style naturally
Demonstrates great care and consideration for others
Prioritizes candor to build trust
Aligns development with company-wide technical expertise
Communicates passion and motivates others
Empowers others to deal with ambiguity
Engages resources in response to areas needing improvement
Connects others to build strong networks and teams
Promotes a culture of partnerships
Values the impact diversity has on company success
Plays key role in bringing on strategic and top talent
Interfaces with industry leaders
Builds an environment that rewards initiative and learning
Advocates for innovative ways of doing things
Empowers others to contribute imaginative solutions
Aligns leadership development with current and future company needs
Clarifies company goals and strategies
Aligns management-level performance metrics
Provides ongoing coaching
Maintains relationships throughout the industry
Leverages expertise and depth of experience to manage risks
Makes decisions in the best interest of the company
Leads purposefully through change
Empowers others to respond confidently
Wins buy-in and consensus by building solid business cases

Location

New York
Los Angeles
Las Vegas

Work Type

Full-time

Experience Level

10+ years of relevant experience
5+ years of leadership/management experience

Education Level

Bachelor’s degree in any engineering, construction management, science, technology, marketing, or business preferred.

Salary/Compensations

New York Salary Range: $175,680 - $236,520
Los Angeles Salary Range: $167,040 - $250,560
Las Vegas Salary Range: $151,200 - $226,800

Benefits

Flexible Work Hours
Casual Dress Code
Paid Volunteer Time
Paid Parental Leave
Health and Wellness Initiatives
Receptive and Forward-Thinking Leadership
Clear Career Path Options
Industry-leading 401K match and profit sharing
Employee Stock Ownership Plan
Paid Training for Professional Development
Performance Bonuses
Comprehensive and Extensive Insurance
Paid Term Life and Disability
Health Savings Account & Flexible Spending Accounts
Paid Time Off and Sick Time off
Financial Wellness & Coaching Program

About the Company

Henderson is a company of problem-solvers and innovators known for technical excellence and out-of-the-box solutions in design and construction.
As an ESOP, each employee-owner is essential to the mission of leading the industry in innovation, sustainability, and client experience.
With a vision to build a better world, Team Henderson has a people-first culture and a diverse portfolio of world-class facilities.
Henderson provides total building system design and construction services across multiple high-growth markets for industry leaders.
Henderson is committed to providing an inclusive workplace where people can bring their full selves to work and reach their full potential.

Equal Opportunity

Henderson Engineers, Inc. and Henderson Building Solutions are EEO Employers/Vet/Disabled and participate in the E-Verify program.
Applicants for positions with Henderson Engineers/Henderson Building Solutions must be legally authorized to work in the United States, and verification of eligibility will be required at the time of commencement of employment.
All offers will be contingent upon completion of the hiring process including verifications and background checks as required for employment.