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About the Role
The Leave & Accommodation Administrator is responsible for administering and coordinating the organization’s employee leave and workplace accommodation programs. This position serves as a primary resource to employees and managers regarding leave, accommodation, and return-to-work matters.
Responsibilities
- Manage the full lifecycle of employee leaves from initial request through return to work, including continuous, intermittent, and reduced-schedule leaves.
- Determine employee eligibility for applicable federal, state, local leave programs and ensure required notices and documentation are completed timely.
- Administer FMLA, Paid Family Leave, disability leave, Workers’ Compensation, parental leave, military leave, and other protected leaves to ACC staff.
- Manage reasonable accommodation requests under the ADA, PWFA, and applicable New York State and New York City requirements, including facilitating the interactive process.
- Coordinate leave of absences with employees, managers, insurance carriers, and third-party leave administrators.
- Review and track certifications, recertifications, restrictions, accommodation documentation, leave extensions, and return-to-work documentation.
- Coordinate pregnancy-related leave and accommodations, including, New York Paid Prenatal Leave, FMLA, PFL, disability benefits, parental leave, and other applicable protections.
- Coordinate Workers’ Compensation-related absences and return-to-work processes, including transitional or modified work arrangements when appropriate.
- Monitor changes to federal, state, and local leave and accommodation requirements and recommend updates to policies, procedures, forms, and employee communications.
- Conduct periodic audits of leave and accommodation records to ensure regulatory compliance, and opportunities for process improvement.
- Maintain accurate and confidential records in ADP and other tracking systems.
- Prepare reports regarding leave utilization, case status, trends, compliance, and return-to-work activity.
- Recommend, maintain and support the development, revision, and implementation of leave and accommodation policies, procedures, tracking tools, and employee resources.
- Partner with Payroll and Benefits to ensure accurate benefit deductions, pay treatment, and benefit continuation during leave.
- Support HR leadership with audits, reporting, special projects, and process-improvement initiatives.
- Maintain a high level of confidentiality when handling medical and other sensitive employee information.
- Complete other duties as assigned by the supervisor.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, Psychology, Organizational Psychology, or a related field preferred; equivalent relevant experience may be considered.
- 5 years of experience in leave administration, absence management, employee accommodations, benefits administration, HR operations, and employee relations required.
- Demonstrated ability to independently manage leave and accommodation cases from initial request through return to work.
- Strong working knowledge of FMLA, ADA, PWFA, Pregnancy Discrimination Act/Title VII, USERRA, NY Paid Family Leave, NY Disability Benefits, Paid Prenatal Leave, Workers’ Compensation, NY Human Rights Law, NYC Human Rights Law, and NYC Protected Time Off.
- Experience with continuous, intermittent, and reduced-schedule leaves.
- Experience facilitating or supporting the ADA/PWFA interactive accommodation process.
- Knowledge of applicable lactation and pumping protections, including the FLSA/PUMP Act.
- Strong computer literacy and experience with HRIS systems and Microsoft Office, particularly Excel, Word, Outlook, and Teams.
- Excellent written and verbal communication skills and the ability to explain complex policies and requirements clearly.
- Strong organizational skills, attention to detail, sound judgment, and the ability to prioritize multiple deadlines.
- Ability to maintain confidentiality and handle sensitive medical and employee information appropriately.
- Experience working with third-party leave administrators and insurance carriers preferred.
- SHRM-CP, SHRM-SCP, PHR, SPHR, CEBS, CLMS, or comparable certification preferred.
Skills
- Leave administration
- Absence management
- Employee accommodations
- Benefits administration
- HR operations
- Employee relations
- FMLA
- ADA
- PWFA
- Pregnancy Discrimination Act/Title VII
- USERRA
- NY Paid Family Leave
- NY Disability Benefits
- Paid Prenatal Leave
- Workers’ Compensation
- NY Human Rights Law
- NYC Human Rights Law
- NYC Protected Time Off
- Continuous leave
- Intermittent leave
- Reduced-schedule leaves
- ADA/PWFA interactive accommodation process
- Lactation and pumping protections
- FLSA/PUMP Act
- HRIS systems
- Microsoft Office
- Excel
- Word
- Outlook
- Teams
- Written communication
- Verbal communication
- Organizational skills
- Attention to detail
- Sound judgment
- Prioritization
- Confidentiality
- Handling sensitive medical information
Location
- NYC Headquarters, 11 Park Place, lower Manhattan
Work Type
- Hybrid
- Full-time
Experience Level
- 5 years of experience in leave administration, absence management, employee accommodations, benefits administration, HR operations, and employee relations required.
Education Level
- Bachelor’s degree in Human Resources, Business Administration, Psychology, Organizational Psychology, or a related field preferred; equivalent relevant experience may be considered.
Benefits
- Generous paid-time-off (PTO) package including vacation time, birthdays off, personal days and sick pay.
- Open access Cigna medical, dental and vision insurance at a low premium.
- 401K and Pension.
- Life Insurance.
- On-the-job training for 2-4 weeks.
- Periodic all staff trainings (safety, DEI, cross training, growth opportunities).
- Eligibility for Public Service Loan Forgiveness program (PSLF).
- Compassionate end-of-life services for pets.
About the Company
- ACC is one of the nation’s largest open-admission animal shelters, whose mission is to End Animal Homelessness in NYC.
- Touches the lives of nearly 20,000 animals each year.
- A resource to the community, always seeking ways to keep the human-animal bond intact.
- Progressive, life-saving initiatives contribute to the successful placement of animals with a 90% placement rate.
- Strives to find loving homes for homeless and abandoned cats, dogs, guinea pigs and rabbits through direct adoption and partnerships with over 200 New Hope partners.
- Helps keep NYC communities safe and rescues animals in need, responding to emergencies and remaining open 24/7 for people and animals in need.