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About the Role
Design at Alloy decides which problems are worth solving and then solves them. Product Designers own the end-to-end jobs our customers hire Alloy to do, like building and testing fraud policies, investigating cases, and responding to sudden fraud attacks, even when those jobs span multiple features, teams, and systems. We are working to make complex business software that feels like a consumer-grade tool our users love.
Responsibilities
- Move across Alloy's core workflows wherever the most important user problems are.
- Find the problems worth solving, build the case for them, and see the solution all the way through to adoption.
- Own end-to-end jobs to be done across the Alloy product, building deep expertise in fraud, compliance, and how risk teams actually work through product usage data, customer conversations, and support context.
- Identify the user behaviors most important to change, build a theory of success for each change, and track progress with data.
- Set a vision for your workflows and build the business case for it, shaping roadmap decisions with Product Managers while delivering value in increments.
- Pick the tool that gets to the outcome fastest: a whiteboard to align, a deck to persuade, Figma to explore, or the code itself when building is the quickest path.
- Partner with engineers from first concept through handoff, and rigorously QA your work, accessibility included, before it reaches customers.
- Plan each release, put it in front of early adopters, and use their feedback to take features to general availability.
- Raise the craft bar across information architecture, interaction design, visual design, and UX writing, evolve Alloy's design system, and sharpen the team's work through critique.
Requirements
- 7+ years of product design experience on complex B2B or data-heavy products including flows that are hard to automate.
- Experience across the full design process, from user research and prototyping through interaction design, visual design, and usability testing.
- A portfolio that shows simple solutions to complex problems, strong product judgment, and an eye for detail.
- Confidence with technical concepts, including a working knowledge of semantic HTML, accessibility principles, and design systems.
- A track record of forming a point of view, adjusting it quickly as new information arrives, and moving cross-functional partners without formal authority.
- A low-ego, team-first approach: curious, open to feedback, and invested in the people who spend their whole workday in your product.
- Experience designing for fintech, financial services, or other regulated domains.
- Experience at an early or growth-stage startup.
- Hands-on experience building with AI-assisted design or coding tools.
- A degree in design or a related field.
Skills
- Product design
- User research
- Prototyping
- Interaction design
- Visual design
- Usability testing
- Semantic HTML
- Accessibility principles
- Design systems
- AI-assisted design
- AI-assisted coding
Location
- Union Square, Manhattan
Work Type
- Hybrid
Experience Level
- Senior
- 7+ years
Education Level
- Degree in design or a related field
Salary/Compensations
- $165,000 to $215,000
Benefits
- Unlimited PTO and flexible work policy
- Employee stock options
- Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
- 401k with 100% match up to 4% of annual employee compensation
- 16 weeks of paid parental leave
- Home office stipend
- Annual Learning & Development stipend
- Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health
About the Company
- Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits.
- More than 900 of the world's leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.
- Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong.
- Continuously recognized and named one of Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.
Equal Opportunity
- Alloy is proud to be an equal-opportunity workplace and employer.
- We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
- We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities.
- We encourage applicants to share needed accommodations with their recruiter.