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About the Role

A Patient Representative/Front Desk Receptionist is responsible for providing patient-centered care and facilitating patient access to services in a pleasant, knowledgeable, and efficient manner. This role involves communicating with a diverse population using well-developed interpersonal skills and managing all aspects of the registration and appointment process. The staff member plays an integral role in the Women's Health Department and medical care team as the access point for patients to receive care.

Responsibilities

Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
Communicate effectively with team members and patients all aspects of service.
Responsible for telephone and mail contact with patients.
Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
Distribute materials to patients, including patient satisfaction cards and patient rights information.
Verify all insurance and set fees based on the sliding scale fee.

Requirements

High school diploma/GED required.
2-4 years of work-related experience.
Bilingual in both English and Spanish (orally and written) preferred.

Skills

Interpersonal skills
Communication skills

Location

Monticello, NY

Work Type

Full Time
Onsite

Experience Level

2-4 years

Education Level

High School diploma/GED

Salary/Compensations

$20.00 - $23.13 per hour

Benefits

Medical, Dental and Vision Insurance
Life and Disability Coverage
Retirement Savings Plan
Commuter and Transit Benefits
Employee Assistance Program (EAP)
Employee Discount Program
Professional Development opportunities
Education and Loan Assistance Benefit Programs
Tuition Reimbursement Program

About the Company

Sun River Health provides the highest quality of comprehensive primary, preventative, and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable.
Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County.
Founded in the early 1970s, Sun River Health has grown into a comprehensive Federally Qualified Health Center (FQHC) system with over 45 locations, serving more than 250,000 patients across the Hudson Valley, New York City and Long Island.
The organization merged with Brightpoint Health in December 2018 to enhance services and continue its mission.
Sun River Health fosters a culture of wellness, inclusivity, and recognition, with a Workforce Wellness Program and Planetree Recognition Awards.
Values include respect, integrity, and excellence.

Equal Opportunity

Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation.
The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.