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About the Role

As a Venue Manager, you will strategically lead the team to take guest satisfaction to the next level. This role requires a passionate foodie who is not afraid of thinking outside the box.

Responsibilities

Consistently offer professional, friendly and engaging service
Lead the day to day operation of the department ensuring all service standards are followed
Produce and implement creative promotional programs within this outlet with the goal of increasing revenues
Conduct monthly departmental meetings
Ensure the department achieves its financial and operational targets
Adhere to the annual budget and administer it in a fiscally responsible manner
Monitor food, beverage, labour and operating expenses throughout the department
Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits
Select, train and develop Colleagues to ensure timely recruitment and career growth
Balance operational, administrative and Colleague needs
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned

Requirements

Service focused personality is essential
Previous leadership experience required
Proven ability to build and maintain good relationships with all stakeholders
Communicate thoughts, actions and opportunities clearly with strong networking skills
Ability to lead by example, believe in a strong team culture and set the scene for high performance

Skills

Foodie passion
Thinking outside the box
Guest service
Leadership
Financial management
Team development
Networking

Location

Austin

Work Type

Full-Time
Permanent

Experience Level

Leadership experience

Benefits

Paid time off
Medical, Dental and Vision Insurance
401K
Complimentary shift meal
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Educational Assistance for further development
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

About the Company

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space.
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Equal Opportunity

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V