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About the Role
The Operations Coordinator, Roofing & Waterproofing is responsible for maintaining the division's information flow and reporting accuracy. This role supports the VP by collecting updates from the field, verifying data, and generating reports and dashboards for leadership. While not a field coordination role, it involves occasional site visits and ensures that project managers and supervisors have current information.
Responsibilities
- Build and deliver the weekly division report for the VP, covering project progress, productivity, labour cost, quality, and safety, ensuring data accuracy.
- Collect daily production data, timesheets, and site updates from site supervisors and foremen, following up on gaps to maintain data consistency.
- Collaborate with Finance to integrate job cost, billing, and backlog information into Excel and Power BI dashboards for PMs and leadership.
- Maintain the VP's action register and weekly priorities, tracking owners, deadlines, and decisions, and following up on overdue items.
- Keep the master project and crew schedule current with input from PMs and field operations managers, flagging conflicts or missing information.
- Coordinate pre-handover and handover meetings, ensuring package completeness, collecting missing items, and circulating actions.
- Track QC checklists, inspection records, deficiency logs, and safety documentation with the Safety team, and follow open items to closure.
- Maintain the training and certification matrix and crew rosters with HR and Safety, flagging expiring certifications.
- Log customer and service requests, route them to the responsible PM or field operations manager, and track them to closure.
- Support Purchasing and Logistics by raising approved requisitions, tracking material deliveries, and maintaining organized project folders, templates, and trackers.
Requirements
- 3 to 5 years in an operations, project, or administrative coordination role within a construction or specialty trade contractor environment (roofing, waterproofing, or building envelope experience is a strong asset).
- Advanced Excel skills, including pivot tables, lookups, and clean reporting formats.
- Experience with construction project management or ERP software (Procore, Sage, or similar).
- Ability to quickly learn new systems.
- Working knowledge of construction documentation such as schedules, daily reports, deficiency logs, change orders, RFIs, and closeout packages.
- Familiarity with Ontario health and safety records (OHSA, Working at Heights, toolbox talks).
- You follow up until issues are resolved.
- You investigate and fix the root cause of data discrepancies.
- You take ownership of mistakes and communicate corrective actions.
- You make independent decisions on routine matters and escalate when necessary.
- You communicate effectively with both site supervisors and Finance.
- You ensure everyone has access to the same information.
Skills
- Advanced Excel skills (pivot tables, lookups, clean reporting formats)
- Power BI or similar dashboard tool experience (asset)
- Construction project management or ERP software (Procore, Sage, or similar)
- Construction documentation (schedules, daily reports, deficiency logs, change orders, RFIs, closeout packages)
- Ontario health and safety records (OHSA, Working at Heights, toolbox talks)
Location
- Connie, Greater Toronto Area
- Toronto
Work Type
- Full-time
- Permanent
- Office-based with occasional site visits
Experience Level
- 3 to 5 years
Education Level
- College diploma in construction or business administration, or equivalent experience
Salary/Compensations
- $70,000 to $85,000 (commensurate with experience)
Benefits
- Company-provided benefits
- Direct exposure to division leadership
- Hands-on work with reporting tools and dashboards
- Opportunities to grow into operations, reporting, or project controls roles
- A team that values ownership, straight talk, and keeping work moving
About the Company
- Triumph Group of Companies is a diversified construction and infrastructure services organization supporting projects across multiple sectors.
- They provide specialized services in roofing, waterproofing, cladding, energy, restoration, and glazing.
- Their culture is built on safety, accountability, teamwork, and consistent standards across all divisions.
- They value people who take ownership, communicate directly, and help move work forward.