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About the Role
The General Manager leads their location, overseeing all store operations, staffing, training, development, and customer engagement to uphold company standards and brand presentation.
Responsibilities
- Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
- Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
- Ensure all visual displays adhere to Brand and Corporate direction.
- Recruit, hire, train management and non-management associates.
- Conduct staffing and scheduling operations and payroll management.
- Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
- Analyze reporting to inform decision making.
- Protect store assets, oversee store maintenance.
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Represent the Brand and Exemplify Company Culture and Values
Requirements
- 2+ years of store management experience, or relevant supervisory experience in a customer facing role.
- Proven ability to drive business results in a fast-paced retail environment.
- Excellent communication, leadership and interpersonal skills.
- Strong ability to build relationships and collaborate effectively.
- Proven results in assessing and developing talent.
- Strong critical thinking & problem-solving skills.
- High attention to detail, thoroughness and accuracy while multi-tasking.
- Self-motivated with ability to take initiative.
- Maintain a strong customer focus & knowledge of current fashion trends.
Experience Level
- 2+ years of store management experience
Benefits
- Quarterly Incentive Bonus Program
- Paid Time Off
- Paid Volunteer Day per Year
- Merchandise Discount
- Medical, Dental and Vision Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- 401(K) Savings Plan with Company Match
- Training and Development
- Opportunities for Career Advancement
About the Company
- Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
- The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.
- Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Equal Opportunity
- ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.