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About the Role

Harlem Grown is seeking an experienced, highly organized, and proactive Human Resources Operations Manager to lead the day-to-day execution of HR operations and ensure efficient, accurate, and responsive people processes. This hands-on role requires strong judgment, exceptional organization, clear communication, and consistent follow-through, with the ability to manage competing demands, improve systems, and make decisions independently or escalate issues.

Responsibilities

Own day-to-day HR operations, ensuring accurate, timely, and consistent execution of processes and employee support.
Manage semi-monthly payroll, including timekeeping, tax setup, deductions, payroll changes, audits, and discrepancy resolution.
Oversee benefits administration, including new-hire enrollment, annual open enrollment, employee communications, and vendor coordination.
Maintain accurate employee records and HR systems, establishing effective workflows, tracking mechanisms, and quality controls.
Manage recruitment operations in partnership with hiring managers, including job postings, candidate tracking, interview coordination, offer preparation, and hiring communications.
Oversee applicant tracking systems and hiring workflows, ensuring accurate records, consistent processes, and timely candidate movement.
Own the end-to-end onboarding process, including background checks, employment verification, required clearances, documentation, HRIS entry, and coordination with hiring managers.
Proactively identify and resolve hiring and onboarding challenges, ensuring clear communication and a positive candidate and new-hire experience.
Serve as the primary HR resource for employees, providing timely, accurate guidance on policies, benefits, procedures, and routine employment matters.
Support managers with employee communications, documentation, and performance management; coordinate review cycles and employee engagement initiatives.
Lead internal communications through Harlem Grown’s weekly newsletter, compiling org-wide and department-specific updates for staff.
Support the design, administration, and analysis of periodic employee engagement surveys and other initiatives.
Manage recurring compliance requirements, including mandatory trainings, staff clearances, certifications, audits, and policy acknowledgments.
Identify potential compliance risks, maintain knowledge of applicable employment requirements, and partner with leadership on compliance matters and policy implementation.
Translate HR priorities into actionable plans, timelines, and deliverables, independently managing execution from start to finish.
Anticipate needs, manage competing priorities, and proactively communicate progress, challenges, and decisions requiring input or approval.
Identify operational gaps and lead improvements to HR systems, workflows, and processes to strengthen efficiency, accuracy, and the employee experience.
Maintain HR reports and workforce data to support decision-making, while collaborating across departments to ensure clear expectations and consistent follow-through.

Requirements

Bachelor's degree or equivalent combination of education and relevant experience.
At least 5 years of progressive HR experience.
Demonstrated experience managing core HR functions, including payroll, benefits, recruitment, onboarding, HR systems, and employee support.
Exceptional organizational and time management skills, with the ability to independently manage competing priorities, maintain accuracy, and drive work to completion.
Strong judgment, initiative, and problem-solving skills, with the ability to anticipate needs, navigate ambiguity, and recognize when to escalate issues.
Excellent communication and interpersonal skills, with demonstrated accountability, attention to detail, and discretion in handling confidential matters.
Experience in a nonprofit or similarly sized organization with a lean HR team.
Knowledge of New York State and NYC employment requirements.
Experience with HRIS/ATS platforms or PEOs.
Direct experience with OCFS, DYCD or DOHMH clearance and compliance requirements strongly preferred.
Experience advising managers on HR matters.
SHRM-CP or PHR certification a plus.

Skills

HR operations
Payroll administration
Benefits administration
Recruitment operations
Onboarding
HR systems management
Employee support
Compliance management
Applicant tracking systems
Internal communications
Employee engagement surveys
Problem-solving
Time management
Attention to detail
Discretion

Location

Harlem, Manhattan

Work Type

Onsite

Experience Level

5+ years of progressive HR experience

Education Level

Bachelor's degree or equivalent combination of education and relevant experience

Salary/Compensations

$67,000—$75,000 USD

About the Company

Harlem Grown is an independent, 501(c)(3) non-profit organization whose mission is to inspire youth to lead healthy and ambitious lives through mentorship and hands-on education in urban farming, sustainability and nutrition.
We operate local urban farms, increase access to and knowledge of healthy food for Harlem residents, and provide farm-based development programs to Harlem youth.
Founded in 2011, Harlem Grown's farms and greenhouses are used as classrooms and as venues to cultivate a connection to the environment and food among young people.
Harlem Grown operates 14 urban agricultural sites featuring soil-based urban farms, hydroponic greenhouses, and a mushroom chamber.
All of our sites are located between 122nd and 152nd Streets in Central Harlem, Manhattan.
Harlem Grown cultivates deep community roots by growing fresh food, strong youth, and lasting relationships.
We meet children where they live, learn, and grow—offering opportunities that extend beyond our farms to the classroom and into their futures.
Through Food and Farm Education, we help youth build healthy habits, leadership skills, and a deeper connection to their community.
Our urban farms provide free produce and nutritious meals for families while creating joyful spaces for connection and support.
In addition, our programs increase economic opportunity for families and develop leadership and advocacy skills so participants can drive transformational change in their communities.
At Harlem Grown, we grow healthy children and communities through hands-on education, access to resources, and long-term youth support.
Our Food and Farm Education —including summer camp, in-school and after-school programs, mobile education, service learning, and farm tours—delivers farm-based lessons to children in our community.
We offer free community resources like farmstands, Saturdays on the farm, and events that provide fresh food and create spaces for support and connection.
Through academic support, internships, and career readiness programs, we help our young people build confidence and skills to thrive from elementary school through adulthood.

Equal Opportunity

At Harlem Grown, diversity, equity, and inclusion are at the heart of what we do.
We are an equal opportunity employer, and are committed to creating a culture of inclusivity, where each individual feels as if their identity, experience, and values are represented and supported.
We are dedicated to creating a space where children, especially those of color, are given the opportunity and skills to lead healthy and ambitious lives.
We strongly believe in building a team that reflects and appreciates the underrepresented population of students, families, and people that we serve.
Become a member of our family.