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About the Role

Release is seeking a dedicated and experienced Case Manager for its Women's Program. This role serves as the primary liaison between clients, families, clinical teams, and referral partners, providing structure, coordination, and empathetic support in a behavioral healthcare setting. This is an opportunity to make a significant impact in the lives of women navigating substance use and mental health recovery.

Responsibilities

Provide consistent, individualized case management to clients throughout their treatment stay and transition to aftercare.
Meet weekly with each client to assess progress, address challenges, and support adherence to Release Recovery’s structured tier system.
Coordinate all aspects of client care, ensuring alignment with clinical treatment plans and program expectations.
Conduct regular phone calls with family members to provide updates, support, and psychoeducation.
Guide families in understanding the nature of substance use and mental health disorders, helping them establish and maintain healthy boundaries.
Maintain open, timely communication with clinical teams, therapists, and external referents.
Provide updates on client progress and collaborate on treatment planning and discharge strategies.
Manage administrative responsibilities including bed tracking, contract timelines, and service extensions.
Provide supervision and support to Recovery Associates involved in client care.
Participate fully in weekly staff meetings, leadership meetings, and other organizational initiatives as needed.

Requirements

Minimum of 2 years’ experience in the behavioral health, addiction treatment, or mental health field.
Strong communication skills, both written and verbal, with the ability to navigate sensitive conversations with professionalism and empathy.
Demonstrated ability to manage multiple responsibilities while maintaining a high standard of care.
Comfortable working in a fast-paced, team-oriented environment.

Skills

Case Management
Client Care Coordination
Family Communication and Support
Clinical Coordination
Referral Coordination
Administrative Management
Team Collaboration
Trauma-informed care
Family systems
Recovery-oriented service models

Location

New York City
Westchester County
Austin

Work Type

Full-time

Experience Level

2+ years experience in behavioral health, addiction treatment, or mental health field

Education Level

Licensed or credentialed professional (LMSW, CASAC, LCSW, LMHC, or equivalent) preferred.

Salary/Compensations

$70,000-$85,000 based on experience

Benefits

Health insurance
Dental insurance
Vision insurance
Opportunities for career advancement
Ongoing professional development

About the Company

Founded in 2017 by Zac Clark and Matthew Rinklin, Release Recovery is a leading provider of transitional living, outpatient treatment, and recovery support services for individuals experiencing substance use and mental health challenges.
With programs in New York City, Westchester County, and Austin, we are committed to offering compassionate, structured, and evidence-based care that empowers individuals and families to heal and thrive.
We’re on a mission to flip the script on how the world views and treats Substance Use Disorder and Mental Illness.
At Release, recovery isn’t about what you give up - it’s all about what you gain.

Equal Opportunity

Release is committed to offering compassionate, structured, and evidence-based care that empowers individuals and families to heal and thrive.