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About the Role
We are looking for an experienced Travel Specialist to support our New York team with vendor management and day-to-day travel operations. This role involves overseeing the booking process, collaborating with internal teams, and working with our travel management company to ensure a smooth and efficient travel experience. You will also contribute to maintaining travel documentation, developing procedures, managing expenses, and analyzing travel spend, all while championing the company culture that encourages idea exchange and employee well-being.
Responsibilities
- Oversee the booking process for New York-based employees to ensure adherence to travel guidelines.
- Collaborate with teams across the firm to provide a smooth and efficient travel experience.
- Work closely with the travel management company and troubleshoot operational issues.
- Maintain travel resource documents and webpages.
- Develop standard operating procedures.
- Manage expenses.
- Analyze travel spend.
Requirements
- Have a university degree, preferably in hospitality or a related field.
- Have 3-5 years of relevant work experience in a corporate, travel, or hospitality environment.
- Previous experience in a travel booker-type role is preferred.
- Experienced with G Suite and Excel.
- Possess an exceptional customer service attitude; willing to be proactive, engage with others, and help with a variety of often competing requests.
- A reliable and flexible team player with strong organizational skills; detail-oriented.
- Comfortable working independently and making decisions quickly; can take initiative to follow through and resolve outstanding issues.
- An analytical thinker with strong writing and people skills.
Skills
- G Suite
- Excel
- Customer service
- Organizational skills
- Detail-oriented
- Independent work
- Decision making
- Initiative
- Analytical thinking
- Writing skills
- People skills
- Workday (familiarity a plus)
- Jira (familiarity a plus)
- Concur (familiarity a plus)
Location
- New York
Work Type
- On-site
- Flexible schedule
Experience Level
- 3-5 years
Education Level
- University degree
About the Company
- We encourage travel between offices to foster the exchange of ideas.
- We work hard to create an office environment where employees feel happy, engaged, and supported.
- Making sure our colleagues have a nice travel experience is one of the things we do to keep Jane Street a delightful place to work.