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About the Role
Valon is seeking a Senior Product Manager to own product strategy and execution for a critical vertical within mortgage servicing. This role reports to the Director of Product and involves developing roadmaps, writing specifications, understanding user needs, managing timelines, and ensuring successful rollouts.
Responsibilities
- Own the product strategy and execution for a critical vertical within mortgage servicing, such as collections, loss mitigation, foreclosure, payments, or escrow.
- Develop and manage a cohesive product roadmap, prioritizing features that deliver measurable business outcomes for our SaaS customers.
- Write clear, comprehensive PRDs and specifications that eliminate ambiguity for engineering.
- Deeply understand customer and user needs across internal servicing teams and external partners (e.g., law firms, vendors) and translate them into clear product requirements.
- Manage timelines and dependencies; make decisive trade-offs between speed, scope, and technical quality.
- Ensure successful rollouts in partnership with Deployment Strategy and Product Operations.
Requirements
- 5+ years of product management experience.
- Proven track record of shipping complex B2B software products from concept to production.
- Ability to balance near-term business goals while setting a longer-term product strategy.
- Demonstrated leadership to bring together stakeholders and drive alignment.
- Curiosity and willingness to learn the full landscape of mortgage servicing, including areas like foreclosure, bankruptcy, litigation, and REO, in order to make stronger product decisions.
- Strong written communication skills; an effective partner to engineering.
- Comfortable managing multiple initiatives and ensuring their collective success.
- Ability to handle ambiguity and make decisions with incomplete information.
Skills
- Product Management
- B2B Software Products
- Product Strategy
- Stakeholder Management
- Written Communication
- Managing Multiple Initiatives
- Decision Making with Incomplete Information
Location
- Remote
Work Type
- Full-time
Experience Level
- Senior
Education Level
- Bachelor’s degree in Computer Science, Engineering, Information Systems, Data Science, Business Administration, Finance, Economics, or a closely related field.
Benefits
- Competitive salary with a meaningful stake in the company via equity, and 401(k) plan.
- Comprehensive medical, dental, & vision benefits.
- Daily lunch, and dinner provided through Forkable for in-office team members.
- Pre-tax deductions for public transit, rideshares, and parking.
- Learning & development opportunities including regular review cycles that feature 360-degree feedback.
- Quarterly budgets for team and company outings.
- Flexible paid time off with no annual limit, sick days, and 11 company holidays.
- 12 weeks of fully paid leave for both birthing and non-birthing parents.
About the Company
- Valon is the leading AI platform for mortgage servicing, building the AI-native operating system for regulated finance.
- ValonOS is now on track to power 1 in 6 U.S. mortgages across major mortgage servicers like Newrez, Carrington, and ServiceMac.
- Valon recently raised a $150 million Series D at a $2.3 billion valuation by new investor Ribbit Capital, with continued support from existing backer a16z, amongst others.
Equal Opportunity
- Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
- We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
- Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.