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About the Role
At The Dunfield Retirement Residence, a luxurious community in the Heart of Toronto, we are committed to our residents’ care, happiness, and well-being. As a Server, you will be the face of our dining service, providing the highest level of service to our residents and their guests, ensuring each meal is a delightful experience. You’ll play an integral role in enriching the lives of our residents, working in a dynamic, high-end setting. We encourage team players dedicated to creating a positive and respectful atmosphere for our residents to apply.
Responsibilities
- Setting and cleaning tables, serving counters and the dining area according to type of event and service standards.
- Taking orders, including any modifications, answer enquiries and communicate orders to kitchen.
- Serving food and beverage to our residents and guests.
- Knowing all the residents’ dietary requirements and preferences.
- Ability to understand and follow-out orders to serve the food correctly and according to specified modification.
- Providing high level dining services to our residents according to the company’s standard.
- Cleaning table bases, chairs, and vacuuming the dining room floor.
- Practicing and maintaining established standards for cleanliness and sanitation required by the Health Department.
- Promoting and maintaining positive communication and relationships among staff, residents, and their guests.
- Checking in with guests to ensure satisfaction with each food course and/or beverages.
- Picking-up trays and cleaning tables as needed to ensure a clean dining area.
- Establishing and maintaining an atmosphere conducive to pleasant dining by creating an environment which maintains the enjoyment, self respect, dignity and physical safety of each resident.
Requirements
- 2 years of fine dining floor experience.
- Smart serve certification.
- Excellent customer service skills.
- Must be available to work weekends and flexible shifts, including evenings.
- Previous working experience with seniors is an asset.
- Must be able to speak English fluently and be able to read and write in basic English.
- Ability to perform the following: carrying or lifting items up to 50 pounds, moving about the restaurant, handling food objects, plates, trays, glasses etc, considerable bending, stooping and kneeling is required.
Skills
- Customer service
Location
- Toronto
Work Type
- Full-time
Experience Level
- 2 years
Salary/Compensations
- $19.10 CAD per hour + discretionary bonus eligibility
About the Company
- The Dunfield Retirement Residence is a luxurious community committed to our residents’ care, happiness, and well-being.
- The Dunfield is proud to be Certified™ by Great Place To Work®, the global authority on workplace culture, employee experience and leadership behaviour.
- Great Place to Work® Certification™ is recognized worldwide and is the global benchmark for identifying and distinguishing outstanding employee experience.
- We are committed to creating a workplace where you can be both focused and fulfilled.
- We are a company that empowers our team members to make a difference through our core values: customer obsession, innovation, operational excellence, and a commitment to long-term thinking.
- The Dunfield may use AI-based tools to assist in screening and assessing applicants for this position.
- Our use of AI does not replace people decision-making.
Equal Opportunity
- We are proud to be an employer committed to diversity and inclusion in all our locations and in our hiring practices.
- We believe in hiring the best talent whose skills and abilities contribute to the success of the organization and who reflect the communities in which we live and work.
- We welcome applications from a wide range of qualified candidates, including people with disabilities.
- If you require assistance or accommodation throughout the application process, please inform us and we will work with you to ensure your needs are accommodated.