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About the Role
As a Leasing Consultant, you’ll be at the heart of the leasing experience — welcoming prospective residents, showcasing our communities and helping turn interest into new leases. You’ll build relationships, stay connected to local market trends and work alongside the property team to support strong occupancy and a great resident experience.
Responsibilities
- Deliver exceptional customer service by responding professionally, promptly, and courteously to prospective and current residents, team members, and management.
- Manage leasing inquiries and leads, including phone/email inquiries, follow-ups, appointments, viewings, and application support.
- Drive leasing performance by qualifying prospects, showcasing properties and suites, communicating value, negotiating leases, and promoting referrals.
- Maintain strong property and suite knowledge, ensuring inventory, availability, presentation, advertising, pricing, and common areas meet standards.
- Monitor leasing and market performance, analyzing traffic, lease results, competitive rents, resident activity, and market trends.
- Identify opportunities for improvement in leasing processes, marketing, customer experience, and overall property performance.
- Support building operations and resident experience by identifying and reporting property deficiencies and ensuring new residents receive appropriate orientation.
Requirements
- 2+ years’ experience in busy sales, customer service, real estate, hospitality or marketing.
- High school diploma required, College Diploma/Bachelor’s Degree is preferred
- Advanced skills in Excel, Word, Outlook and proficiency with Yardi.
- Flexibility in hours. Evening and/or weekend work will be required.
- Must possess exceptional communication and interpersonal relationship skills, and generally love engaging with public
- Must be a self-starter with high degree of initiative, agility, creativity and flexibility.
- Strong attention to detail and problem-solving is required
- A criminal verification check is required for employment
Skills
- Sales
- Customer Service
- Real Estate
- Hospitality
- Marketing
- Excel
- Word
- Outlook
- Yardi
- Communication
- Interpersonal relationship skills
- Organizational skills
- Multi-tasking skills
- Attention to detail
- Problem-solving
Location
- Toronto, ON
Work Type
- Onsite
- Contract
- Tuesday to Friday, 11:00am to 7:00pm and Saturday 10:00am to 6:00pm
Experience Level
- 2+ years
Education Level
- High school diploma
- College Diploma/Bachelor’s Degree
Salary/Compensations
- $24.00 to $28.00 per hour plus commission
Benefits
- Competitive total rewards package
- Comprehensive benefits
- Annual discretionary bonus
- Ongoing learning
- Mentorship
- Professional development opportunities
About the Company
- BGO is a global leader in real estate investment management, partnering with more than 750 institutional clients to invest in and manage high-quality real estate across office, industrial, residential, retail, and hospitality sectors.
- With a presence in 28 cities across 12 countries, BGO combines deep local expertise with global reach to unlock value in real estate markets worldwide.
- As part of SLC Management and Sun Life, BGO brings the strength, scale, and trusted expertise of one of the world's leading financial services organizations.
Equal Opportunity
- At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.
- BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at accessibility@bgo.com and include: Job posting #, your name and your preferred method of contact.