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About the Role
TNC Living is seeking a highly organized, detail-oriented, and motivated Sales Assistant to support our Costco business across the U.S. and international markets. This role works closely with Costco buying teams, internal departments, and overseas agents and factories. The ideal candidate is a proactive team player who thrives in a fast-paced environment, manages multiple priorities, and takes ownership of tasks to keep projects moving forward.
Responsibilities
- Complete item set-up in WFX, review cost sheets, generate UPC, and complete WFX-to-NetSuite cross-references for EDI.
- Submit production order requests for approval and purchase planning profitability.
- Launch and maintain program timelines and support critical path tracking with various departments and agents.
- Assist with coordinating factory PO creation and share Costco purchase orders.
- Perform data entry, product status updates, and file maintenance across WFX and NetSuite.
- Prepare customer presentations, sell sheets, price lists, and product information.
- Assist with preparation for buyer meetings, market weeks, and product presentations.
- Coordinate meeting recaps, action items, and follow-ups.
- Coordinate and track product samples and production approval samples.
- Manage sample requests and buyer approval follow-ups.
- Coordinate product photography from initial request through completion.
- Coordinate testing requirements, AUX packets, TRF setup, inspections, and approvals with QA.
- Support country-specific documentation requirements across international markets.
- Coordinate required forms, including trademark letters, import documents, EPR requirements, e-commerce attributes, and item setup documentation.
- Coordinate product descriptions and marketing copy with internal teams.
- Track packaging artwork, labeling, and buyer approvals with Packaging and QA.
- Assist with item agreements and customer documentation.
- Track outstanding tasks, follow up on deadlines, and communicate updates to keep programs on schedule.
Requirements
- 1–2 years of experience in retail, wholesale, sales support, or a related field.
- Experience with Costco, club retail, mass merchants, or international accounts is a plus.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities.
- Proactive, dependable, and able to take initiative with a strong sense of urgency.
- Excellent written and verbal communication skills.
- Positive attitude and ability to work collaboratively across teams.
- Proficiency in Microsoft Office, especially Excel and PowerPoint.
- Experience with WFX, NetSuite, Costco BPM, or similar systems is a plus, but not required.
- Eagerness to learn and grow within a fast-paced sales environment.
Skills
- Microsoft Office
- Excel
- PowerPoint
Location
- U.S.
- International
Work Type
- Full-time
Experience Level
- 1-2 years
About the Company
- Join a collaborative, growing team with the opportunity to work on exciting home textile and home décor programs for Costco and other leading global retailers.
- This position offers valuable hands-on experience and the opportunity to grow within sales and account management.